Kunskapshub

It often starts small. Someone at the company has a problem with their email, another needs help installing a new...

Region Värmland has been working with Nilex’s system since 2009 and was an early adopterof the new NSP (Nilex Service...

Many businesses have clear procedures, well-thought-out processes and a desire to do the right thing. Yet situations arise where something...

Signing an agreement is usually the easy part. The real challenge begins afterwards: keeping track of where the document is,...

There are many moving parts in the construction industry: projects, contractors, clients, authorities, materials, operations, maintenance, fault reporting, warranty issues...

Incident Management is at the heart of the ITIL 4 framework. It is a mature process that requires a well-defined...

Successful implementation of a case management system can modernise and digitise the way your local authority handles citizen cases, from...

IT case management systems and rapid support are critical components for keeping business running smoothly. When employees encounter technical problems,...

It’s time for Nilex’s annual user meeting! You are warmly welcome to the Elite Hotel Marina Tower in Stockholm on...