If you can't find what you're looking for, contact our support team for personalised guidance. Feel free to explore our knowledge hub to read our guides and blog articles.
Frequently asked questions and answers.
Here you will find answers to some of the most common questions about our support.
If you cannot find the answer to your question in our knowledge base, please contact our support team at nspsupport@nilex.se or visit our customer portal at https://nilex.nspnilex.com/.
Our support is open on weekdays between 08:00-17:00 GMT+1 (Swedish time – "Office hours").
Visit our customer portal at https://nilex.nspnilex.com/. Describe the problem in as much detail as possible, and we will help you as soon as we can.
Our knowledge hub contains articles, guides, use cases and webinars to give you inspiration and knowledge about ITIL, Service Request, Incident Management and our solutions.
Yes, we offer a test environment. Apply for a demo account by contacting sales@nilex.se.
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