A business system that strengthens the entire organisation. Nilex's business system ties together workflows, processes and cases into a smooth whole – for better collaboration, control and results.
About Business Systems
Do you need a flexible and powerful business system? With Nilex, you get a solution that is tailored to your structure and your goals. Particularly well suited for municipalities, regions and business-oriented authorities.
Overall overview
Manage your processes from a central location Planning, follow-up, case management and documentation – everything is handled in an integrated interface
Flexible and scalable
Build according to your reality, not the other way around Modular design allows you to grow, change or adapt to different administrative or organisational needs
Make better decisions
Data and analysis close to the business Visualise key figures, track bottlenecks and make proactive decisions using reporting tools and dashboards.
Why should you choose Nilex?
Satisfied customers
Our customer survey module can help you improve your service
Shared Services
With our Shared Service 2.0, you can deliver excellent service to all departments within your organisation.
Connect to other systems
Create smart integrations with Nilex Connectors
Resource planning
Plan equipment maintenance using our CMDB
Get started quickly
Our guided onboarding process gives you the best possible start with Nilex.
Statistics
Make the right decisions with accurate data and generate individual reports and key figures such as the number of cases during a specific time period.
A business system is the foundation for organising processes, cases and internal flows. Whether it's a large organisation, a public sector entity or a local authority looking to consolidate its work processes, the goal is the same: to make everyday life easier for both employees and service users. With Nilex, you get a flexible system that adapts to how your business actually works – not the other way around.
Many organisations today handle a variety of different types of cases, orders and internal needs that involve several departments at the same time. The challenge rarely lies in the case itself, but in the fact that information ends up in many different places, creating unnecessary detours and manual steps. A modern business system brings everything together in one place and provides clear workflows that reduce administration, create traceability and make it easier to prioritise correctly.
With the Nilex business system, your organisation gets a tool that gives you control over the entire process – from when a case comes in to when it is closed. The system makes it easy to manage the division of responsibilities, documentation, communication and follow-up. This not only leads to a better internal structure, but also to more consistent and professional external management.
One of the strengths of the system is its flexibility. Different departments, such as HR, IT or service functions, have their own needs and routines. With Nilex, each unit can configure its processes without losing the connection to the common platform. This creates a way of working where everyone follows the same basic structure, but where each department can still work in a way that suits their specific tasks.
A business system is a digital tool for managing, monitoring and developing an organisation's processes. It can include everything from document management and case management to deviation management and quality assurance.
You get a clearer structure, better follow-up, and higher quality in your work processes. It becomes easier to work in the same way throughout the organisation, regardless of who is performing the task.
Example: Instead of having procedures in PDFs on the intranet, they are directly linked to the process where they are used.
Yes, a good business system is flexible and can be adapted to how you actually work – not the other way around. It can also be scaled up as the organisation grows.
It requires a little work at the beginning, but with the right introduction and support, most people quickly see the benefits. One tip is to start with one department or a specific workflow to demonstrate the effect.
Cases and internal orders relating to, for example:
When workflows become clear and automated, time is freed up to focus on what creates value. Employees no longer have to search for information, double-register or guess who should take the next step. Instead, they receive support that makes their everyday work more structured and predictable. For many organisations, this also leads to shorter response times and better quality at every step of the process.
A business system is also an investment in long-term development. By collecting data and working in a more standardised way, it becomes easier to analyse workloads, identify bottlenecks and make more informed decisions. This creates better conditions for building a sustainable and efficient organisation – whether private or public.
Nilex is designed to be easy to get started with, simple to use and possible to build on as needs change. The result is a business system that makes a difference from day one and continues to create value as the organisation grows.
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