{"id":8678,"date":"2025-07-05T16:14:18","date_gmt":"2025-07-05T16:14:18","guid":{"rendered":"https:\/\/nilex.se\/uncategorized\/itil-konsulter-for-optimerad-arendehantering\/"},"modified":"2026-02-03T15:23:40","modified_gmt":"2026-02-03T15:23:40","slug":"itil-consultants-for-optimised-case-management","status":"publish","type":"post","link":"https:\/\/nilex.se\/en\/blog-en\/itil-consultants-for-optimised-case-management\/","title":{"rendered":"ITIL consultants for optimised case management"},"content":{"rendered":"\n<p>We are committed to ensuring that Nilex supports ITIL processes. That is why we are strengthening our expertise through the certification of our project manager Greger Nilsson, who is now a certified ITIL 4 Specialist in the core processes of incident, service desk, problem, event &amp; monitoring, and service request. Our consultant Sanjin Lihovic was recently certified in ITIL Foundation.<\/p>\n\n<p><\/p>\n\n<p>With our NSP12 release, we will expand our support for ITIL 4 processes to ensure that our customers receive the best possible support in their work with Nilex.<\/p>\n\n<p><\/p>\n\n<p>Read more about ITIL 4 and how NSP12 can help you streamline your processes in our upcoming white paper.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>We are committed to ensuring that Nilex supports ITIL processes. That is why we are strengthening our expertise through the certification of our project manager Greger Nilsson, who is now a certified ITIL 4 Specialist in the core processes of incident, service desk, problem, event &amp; monitoring, and service request. Our consultant Sanjin Lihovic was [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":6916,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[43],"tags":[],"class_list":["post-8678","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog-en"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>ITIL consultants for optimised case management | Nilex<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/nilex.se\/en\/blog-en\/itil-consultants-for-optimised-case-management\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"ITIL consultants for optimised case management | Nilex\" \/>\n<meta property=\"og:description\" content=\"We are committed to ensuring that Nilex supports ITIL processes. That is why we are strengthening our expertise through the certification of our project manager Greger Nilsson, who is now a certified ITIL 4 Specialist in the core processes of incident, service desk, problem, event &amp; monitoring, and service request. Our consultant Sanjin Lihovic was [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/nilex.se\/en\/blog-en\/itil-consultants-for-optimised-case-management\/\" \/>\n<meta property=\"og:site_name\" content=\"Nilex\" \/>\n<meta property=\"article:published_time\" content=\"2025-07-05T16:14:18+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2026-02-03T15:23:40+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/nilex.se\/wp-content\/uploads\/2025\/08\/Miljobild-min-1.png\" \/>\n\t<meta property=\"og:image:width\" content=\"2500\" \/>\n\t<meta property=\"og:image:height\" content=\"1666\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"nilex_admin\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"nilex_admin\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"1 minute\" \/>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"ITIL consultants for optimised case management | Nilex","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/nilex.se\/en\/blog-en\/itil-consultants-for-optimised-case-management\/","og_locale":"en_US","og_type":"article","og_title":"ITIL consultants for optimised case management | Nilex","og_description":"We are committed to ensuring that Nilex supports ITIL processes. That is why we are strengthening our expertise through the certification of our project manager Greger Nilsson, who is now a certified ITIL 4 Specialist in the core processes of incident, service desk, problem, event &amp; monitoring, and service request. 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