{"id":5249,"date":"2025-06-20T13:32:13","date_gmt":"2025-06-20T13:32:13","guid":{"rendered":"https:\/\/new.nilex.se\/arendehanteringssystem-fastighet\/"},"modified":"2026-02-12T10:08:47","modified_gmt":"2026-02-12T10:08:47","slug":"case-management-system-property","status":"publish","type":"page","link":"https:\/\/nilex.se\/en\/case-management-system-property\/","title":{"rendered":"Case management system Property"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"5249\" class=\"elementor elementor-5249 elementor-55\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d542f31 e-con-full e-flex elementor-invisible e-con e-parent\" data-id=\"d542f31\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;fadeIn&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-db231df e-con-full e-flex e-con e-child\" data-id=\"db231df\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a204a35 elementor-widget elementor-widget-breadcrumbs\" data-id=\"a204a35\" data-element_type=\"widget\" data-widget_type=\"breadcrumbs.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p id=\"breadcrumbs\"><span><span><a href=\"https:\/\/nilex.se\/en\/\">Hem<\/a><\/span><\/span><\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ef3c1d2 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"ef3c1d2\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5a87ba2 e-con-full e-flex e-con e-child\" data-id=\"5a87ba2\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-15e6054 e-con-full e-flex e-con e-child\" data-id=\"15e6054\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-020fb49 elementor-widget elementor-widget-heading\" data-id=\"020fb49\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Case management system Property<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-519acbb e-con-full e-flex elementor-invisible e-con e-parent\" data-id=\"519acbb\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;fadeIn&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-906d758 e-con-full e-flex e-con e-child\" data-id=\"906d758\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c1c6c2e e-con-full e-flex elementor-invisible e-con e-parent\" data-id=\"c1c6c2e\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;fadeIn&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-230afcf e-con-full e-flex e-con e-child\" data-id=\"230afcf\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-bc79db8 elementor-widget elementor-widget-text-editor\" data-id=\"bc79db8\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>About Real Estate Companies<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8a42f2d headingGreen elementor-widget elementor-widget-heading\" data-id=\"8a42f2d\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Systems for\nfault reporting and aftermarket management<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-48e2796 e-con-full e-flex e-con e-child\" data-id=\"48e2796\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5c434d0 elementor-widget elementor-widget-text-editor\" data-id=\"5c434d0\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>It is important to make well-considered decisions, and at Nilex we are seeing a trend where more companies in the construction and property industry want to start measuring their aftermarket\/case management and follow up on their partners, subcontractors and construction projects using KPIs and key performance indicators. Our aftermarket management solution collects all fault reports, warranty cases and other types of cases from residents or tenants. Questions from various channels such as email, chat, telephone and forms are collected in a single tool.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6ee4a13 elementor-widget elementor-widget-text-editor\" data-id=\"6ee4a13\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Control and follow-up are key to successful case management. Without an aftermarket system, it is difficult to use key figures and statistics to measure results and understand how processes work. A well-functioning system enables companies to easily analyse and evaluate materials and subcontractors based on relevant key figures, which in turn facilitates both decision-making and strategic planning.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-216d35d elementor-widget elementor-widget-text-editor\" data-id=\"216d35d\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Centralising <a href=\"https:\/\/nilex.se\/en\/\">case management<\/a> eliminates the risk of information being lost or confused when it is spread across multiple locations. This creates a uniform and structured database where relevant information can be quickly and easily retrieved when needed. With improved tools and faster responses from both customers and subcontractors, all processes and case types can be handled in a single system, which better meets the company&#x27;s needs and goals.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-66632e7 e-con-full e-flex elementor-invisible e-con e-parent\" data-id=\"66632e7\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;fadeIn&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-bc12ce2 e-con-full e-flex e-con e-child\" data-id=\"bc12ce2\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-3286a92 e-con-full e-flex e-con e-child\" data-id=\"3286a92\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-117b857 elementor-widget elementor-widget-text-editor\" data-id=\"117b857\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>About Real Estate Companies<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d0ab054 headingGreen elementor-widget elementor-widget-heading\" data-id=\"d0ab054\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Fault reporting system with\nQR codes<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-752a9aa elementor-widget elementor-widget-text-editor\" data-id=\"752a9aa\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>With the help of Nilex Mobile Framework, you can easily create QR codes that link to your inventory or case forms. These QR codes can then be printed on any printer. Each QR code contains a link to a web form where users can submit new cases. You can also manage your equipment inventory using our apps. This can help IT and property departments when reviewing what equipment a school, for example, has. This can lead to savings because when you do the inspection, you can see in our CMDB if a computer is already registered, and if it&#x27;s not, you can place an order in our portal, which syncs directly with Atea eShop. Smoother and more enjoyable property and aftermarket management with Nilex. Manage incoming requests, fault reports, and complaints in one solution.<br \/>In our fault reporting system, you can use our Nilex Connectors integration platform to connect Nilex to Vitec, Visma or Fortnox. This allows our property case management system to quickly deliver value through smart integrations and powerful case management.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-39004cb e-con-full e-flex e-con e-child\" data-id=\"39004cb\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9e69bc7 elementor-widget elementor-widget-image\" data-id=\"9e69bc7\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"760\" height=\"587\" src=\"https:\/\/nilex.se\/wp-content\/uploads\/2025\/07\/Rectangle-27-1-1.png\" class=\"attachment-large size-large wp-image-3688\" alt=\"\" srcset=\"https:\/\/nilex.se\/wp-content\/uploads\/2025\/07\/Rectangle-27-1-1.png 760w, https:\/\/nilex.se\/wp-content\/uploads\/2025\/07\/Rectangle-27-1-1-300x232.png 300w\" sizes=\"(max-width: 760px) 100vw, 760px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f8450b2 e-con-full e-flex e-con e-child\" data-id=\"f8450b2\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-acf3213 e-con-full e-flex e-con e-child\" data-id=\"acf3213\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-eb726f9 headingGreen elementor-widget elementor-widget-heading\" data-id=\"eb726f9\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Property systems that create order and overview\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-94a717e elementor-widget elementor-widget-text-editor\" data-id=\"94a717e\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">A modern property management system makes the difference between stressful administration and a smooth everyday life. With Nilex, property companies, housing associations and management organisations get a property system that brings all matters \u2013 from fault reports to planned maintenance \u2013 together in one place. The result is a clear overview, shorter response times and happier residents.<\/span><\/p><p>\u00a0<\/p><p><span style=\"font-weight: 400;\">Whether it&#x27;s registering a broken lift, handling supplier issues or planning maintenance of common areas, Nilex helps you keep things in order. The system is easy to use, customisable and allows you to follow the entire case flow \u2013 from initial contact to completed action.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b8659f8 e-con-full e-flex e-con e-child\" data-id=\"b8659f8\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ee963cc headingGreen elementor-widget elementor-widget-heading\" data-id=\"ee963cc\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">More efficient property management with digital structure<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-dce39de elementor-widget elementor-widget-text-editor\" data-id=\"dce39de\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">With many issues relating to operations, maintenance and housing, a clear structure is required. Nilex offers a solution that is built for the property sector and contributes to both efficiency and transparency. By digitising flows and automating tasks, time is freed up that can be spent on customer service and long-term property development.<\/span><\/p><p>\u00a0<\/p><p><span style=\"font-weight: 400;\">The benefits are quickly apparent:<\/span><\/p><p>\u00a0<\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Reduced administration thanks to automated processes<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Smoother communication between tenants, management and suppliers<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Clear history and statistics that facilitate planning and follow-up<\/span><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-626ba8e e-con-full e-flex elementor-invisible e-con e-parent\" data-id=\"626ba8e\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;fadeIn&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-5bd6e07 e-con-full e-flex e-con e-child\" data-id=\"5bd6e07\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3817920 productTabs e-n-tabs-none elementor-widget elementor-widget-n-tabs\" data-id=\"3817920\" data-element_type=\"widget\" data-settings=\"{&quot;horizontal_scroll_mobile&quot;:&quot;enable&quot;,&quot;tabs_justify_horizontal_laptop&quot;:&quot;center&quot;,&quot;horizontal_scroll_laptop&quot;:&quot;enable&quot;,&quot;horizontal_scroll&quot;:&quot;disable&quot;}\" data-widget_type=\"nested-tabs.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"e-n-tabs\" data-widget-number=\"58816800\" aria-label=\"Tabs. Open items with Enter or Space, close with Escape and navigate using the Arrow keys.\">\n\t\t\t<div class=\"e-n-tabs-heading\" role=\"tablist\">\n\t\t\t\t\t<button id=\"e-n-tab-title-588168001\" class=\"e-n-tab-title\" aria-selected=\"true\" data-tab-index=\"1\" role=\"tab\" tabindex=\"0\" aria-controls=\"e-n-tab-content-588168001\" style=\"--n-tabs-title-order: 1;\">\n\t\t\t\t\t\t<span class=\"e-n-tab-title-text\">\n\t\t\t\tWorkflows\t\t\t<\/span>\n\t\t<\/button>\n\t\t\t\t<button id=\"e-n-tab-title-588168002\" class=\"e-n-tab-title\" aria-selected=\"false\" data-tab-index=\"2\" role=\"tab\" tabindex=\"-1\" aria-controls=\"e-n-tab-content-588168002\" style=\"--n-tabs-title-order: 2;\">\n\t\t\t\t\t\t<span class=\"e-n-tab-title-text\">\n\t\t\t\tAutomation &amp; Visualisation\t\t\t<\/span>\n\t\t<\/button>\n\t\t\t\t<button id=\"e-n-tab-title-588168003\" class=\"e-n-tab-title\" aria-selected=\"false\" data-tab-index=\"3\" role=\"tab\" tabindex=\"-1\" aria-controls=\"e-n-tab-content-588168003\" style=\"--n-tabs-title-order: 3;\">\n\t\t\t\t\t\t<span class=\"e-n-tab-title-text\">\n\t\t\t\tResponsibility &amp; Status in Real Time\t\t\t<\/span>\n\t\t<\/button>\n\t\t\t\t<button id=\"e-n-tab-title-588168004\" class=\"e-n-tab-title\" aria-selected=\"false\" data-tab-index=\"4\" role=\"tab\" tabindex=\"-1\" aria-controls=\"e-n-tab-content-588168004\" style=\"--n-tabs-title-order: 4;\">\n\t\t\t\t\t\t<span class=\"e-n-tab-title-text\">\n\t\t\t\tDigital Documentation &amp; Signing\t\t\t<\/span>\n\t\t<\/button>\n\t\t\t\t<button id=\"e-n-tab-title-588168005\" class=\"e-n-tab-title\" aria-selected=\"false\" data-tab-index=\"5\" role=\"tab\" tabindex=\"-1\" aria-controls=\"e-n-tab-content-588168005\" style=\"--n-tabs-title-order: 5;\">\n\t\t\t\t\t\t<span class=\"e-n-tab-title-text\">\n\t\t\t\tEconomic integration\t\t\t<\/span>\n\t\t<\/button>\n\t\t\t\t<button id=\"e-n-tab-title-588168006\" class=\"e-n-tab-title\" aria-selected=\"false\" data-tab-index=\"6\" role=\"tab\" tabindex=\"-1\" aria-controls=\"e-n-tab-content-588168006\" style=\"--n-tabs-title-order: 6;\">\n\t\t\t\t\t\t<span class=\"e-n-tab-title-text\">\n\t\t\t\tCustomer Portal &amp; Communication\t\t\t<\/span>\n\t\t<\/button>\n\t\t\t\t\t<\/div>\n\t\t\t<div class=\"e-n-tabs-content\">\n\t\t\t\t<div id=\"e-n-tab-content-588168001\" role=\"tabpanel\" aria-labelledby=\"e-n-tab-title-588168001\" data-tab-index=\"1\" style=\"--n-tabs-title-order: 1;\" class=\"e-active elementor-element elementor-element-8420adc e-con-full e-flex e-con e-child\" data-id=\"8420adc\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-5ba3a1c e-con-full e-flex e-con e-child\" data-id=\"5ba3a1c\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ed8e4c6 elementor-widget elementor-widget-text-editor\" data-id=\"ed8e4c6\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>See more about<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-271f712 elementor-widget elementor-widget-heading\" data-id=\"271f712\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Workflows<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-321f1ff elementor-widget__width-initial elementor-widget-mobile__width-inherit elementor-widget elementor-widget-text-editor\" data-id=\"321f1ff\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Define and control the workflow for each case type with our workflow, for example, fault reporting, aftermarket or maintenance planning.\u2028With our flexible workflow system, you can easily customise and define workflows for different types of cases, such as fault reports, aftermarket cases or planned maintenance. Each case type is given a tailored flow that ensures the right processes are followed from start to finish. This leads to increased structure, better overview and more efficient handling of each individual case, regardless of complexity.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2888881 e-con-full elementor-hidden-desktop elementor-hidden-laptop elementor-hidden-tablet elementor-hidden-mobile e-flex e-con e-child\" data-id=\"2888881\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7c94008 elementor-widget elementor-widget-image\" data-id=\"7c94008\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"641\" height=\"559\" src=\"https:\/\/nilex.se\/wp-content\/uploads\/2025\/07\/Arendehantering-2-1.png\" class=\"attachment-large size-large wp-image-3454\" alt=\"\" srcset=\"https:\/\/nilex.se\/wp-content\/uploads\/2025\/07\/Arendehantering-2-1.png 641w, https:\/\/nilex.se\/wp-content\/uploads\/2025\/07\/Arendehantering-2-1-300x262.png 300w\" sizes=\"(max-width: 641px) 100vw, 641px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div id=\"e-n-tab-content-588168002\" role=\"tabpanel\" aria-labelledby=\"e-n-tab-title-588168002\" data-tab-index=\"2\" style=\"--n-tabs-title-order: 2;\" class=\" elementor-element elementor-element-8d9ed3b e-con-full e-flex e-con e-child\" data-id=\"8d9ed3b\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-5647a34 e-con-full e-flex e-con e-child\" data-id=\"5647a34\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0e2311a elementor-widget elementor-widget-text-editor\" data-id=\"0e2311a\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>See more about<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-86d20db elementor-widget elementor-widget-heading\" data-id=\"86d20db\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Automation &amp; Visualisation<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-678c95d elementor-widget__width-initial elementor-widget-mobile__width-inherit elementor-widget elementor-widget-text-editor\" data-id=\"678c95d\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Automate and visualise the process \u2013 from receiving a report to taking action and following up \u2013 for faster and more secure handling.\u2028By automating the entire process from the moment a report is received to when action is taken and the case is followed up, you reduce the risk of mistakes and manual errors. The system visualises each step in the process, making it easy to see the status and next action. This means that cases are handled faster and with higher quality, while giving you a clear overview of the entire workflow.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div id=\"e-n-tab-content-588168003\" role=\"tabpanel\" aria-labelledby=\"e-n-tab-title-588168003\" data-tab-index=\"3\" style=\"--n-tabs-title-order: 3;\" class=\" elementor-element elementor-element-b86d816 e-con-full e-flex e-con e-child\" data-id=\"b86d816\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-e6201f2 e-con-full e-flex e-con e-child\" data-id=\"e6201f2\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4aa4e82 elementor-widget elementor-widget-text-editor\" data-id=\"4aa4e82\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>See more about<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a142861 elementor-widget elementor-widget-heading\" data-id=\"a142861\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Responsibility &amp; Status in Real Time<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-416f8f5 elementor-widget__width-initial elementor-widget-mobile__width-inherit elementor-widget elementor-widget-text-editor\" data-id=\"416f8f5\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Assign responsibilities, set deadlines and track status in real time, providing clarity for both staff and tenants.\u2028With our system, you can easily assign responsible persons for each case and set clear deadlines for when actions should be completed. All information is updated in real time, making it easy for both staff and tenants to track status and see who is responsible for the next step. This creates transparency and clarity throughout the process and contributes to increased security for everyone involved.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div id=\"e-n-tab-content-588168004\" role=\"tabpanel\" aria-labelledby=\"e-n-tab-title-588168004\" data-tab-index=\"4\" style=\"--n-tabs-title-order: 4;\" class=\" elementor-element elementor-element-238e583 e-con-full e-flex e-con e-child\" data-id=\"238e583\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-60d2edb e-con-full e-flex e-con e-child\" data-id=\"60d2edb\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f4d2e16 elementor-widget elementor-widget-text-editor\" data-id=\"f4d2e16\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>See more about<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9052560 elementor-widget elementor-widget-heading\" data-id=\"9052560\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Digital Documentation &amp; Signing<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2518ea8 elementor-widget__width-initial elementor-widget-mobile__width-inherit elementor-widget elementor-widget-text-editor\" data-id=\"2518ea8\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Collect all documentation digitally, including images and digital signatures using Nilex E-sign, for easy traceability and follow-up. All documentation related to a case, such as reports, images and receipts, is collected digitally in one place. With support for digital signatures via Nilex E-sign, actions can be easily verified and approved directly in the system. This provides full traceability and makes it easy to follow up on history and, if necessary, produce documentation for audits or quality controls, for example.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div id=\"e-n-tab-content-588168005\" role=\"tabpanel\" aria-labelledby=\"e-n-tab-title-588168005\" data-tab-index=\"5\" style=\"--n-tabs-title-order: 5;\" class=\" elementor-element elementor-element-d54c6b9 e-con-full e-flex e-con e-child\" data-id=\"d54c6b9\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-b9a53b7 e-con-full e-flex e-con e-child\" data-id=\"b9a53b7\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1488aef elementor-widget elementor-widget-text-editor\" data-id=\"1488aef\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>See more about<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-739c3db elementor-widget elementor-widget-heading\" data-id=\"739c3db\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Economic integration<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c71d674 elementor-widget__width-initial elementor-widget-mobile__width-inherit elementor-widget elementor-widget-text-editor\" data-id=\"c71d674\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">With Nilex Connectors, you can connect Nilex to your financial system for automatic invoicing and efficient management of costs associated with each case.\u2028By using Nilex Connectors, you can integrate Nilex with your existing financial system, enabling automatic transfer of costs and invoice documentation. This reduces administration and the risk of errors, while giving you a clear overview of all costs associated with each individual case. This ensures smooth and efficient financial management from start to finish.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div id=\"e-n-tab-content-588168006\" role=\"tabpanel\" aria-labelledby=\"e-n-tab-title-588168006\" data-tab-index=\"6\" style=\"--n-tabs-title-order: 6;\" class=\" elementor-element elementor-element-f3470de e-con-full e-flex e-con e-child\" data-id=\"f3470de\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-efc2f63 e-con-full e-flex e-con e-child\" data-id=\"efc2f63\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f69711d elementor-widget elementor-widget-text-editor\" data-id=\"f69711d\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>See more about<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7526fed elementor-widget elementor-widget-heading\" data-id=\"7526fed\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Customer Portal &amp; Communication<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ccd3f29 elementor-widget__width-initial elementor-widget-mobile__width-inherit elementor-widget elementor-widget-text-editor\" data-id=\"ccd3f29\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Residents and tenants can track and complete their cases digitally via a form on your website or in our customer portal, which increases transparency and improves communication. By offering a simple and user-friendly form on your website or in our customer portal, residents and tenants can register, track and complete their cases digitally themselves. All communication is gathered in one place, making it easier to keep everyone informed and up to date. This increases transparency and contributes to better dialogue between property owners and tenants, while saving time for both staff and residents.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f9f23b5 e-con-full e-flex elementor-invisible e-con e-parent\" data-id=\"f9f23b5\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;fadeIn&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-eb469eb elementor-widget__width-initial headingGreen elementor-widget elementor-widget-heading\" data-id=\"eb469eb\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">FAQ \u2013 Case management for property companies<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0ffc763 elementor-widget__width-initial elementor-widget-laptop__width-initial elementor-widget elementor-widget-n-accordion\" data-id=\"0ffc763\" data-element_type=\"widget\" data-settings=\"{&quot;default_state&quot;:&quot;all_collapsed&quot;,&quot;max_items_expended&quot;:&quot;one&quot;,&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:400,&quot;sizes&quot;:[]}}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Accordion. Open links with Enter or Space, close with Escape, and navigate with Arrow Keys\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1670\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1670\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> What are the costs associated with digital property management systems? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"19\" height=\"20\" viewBox=\"0 0 19 20\" fill=\"none\"><path d=\"M15.1284 10.7729H4.29004V9.22461H15.1284V10.7729Z\" fill=\"#40A34F\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"22\" height=\"20\" viewBox=\"0 0 22 20\" fill=\"none\"><path opacity=\"0.7\" d=\"M22.0001 10.827H12.633V19.292H10.2938V10.827H0.926758V9.17306H10.2938V0.708008H12.633V9.17306H22.0001V10.827Z\" fill=\"#384A45\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1670\" class=\"elementor-element elementor-element-7952ad3 e-con-full e-flex e-con e-child\" data-id=\"7952ad3\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-24350aa elementor-widget elementor-widget-text-editor\" data-id=\"24350aa\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">The costs of digital property management systems and fault reporting systems vary depending on the scope of the system, number of users, integration options and level of support. Pricing can be in the form of a fixed monthly fee, which is usually invoiced annually, or based on the number of users and functions. There are often additional costs for implementation, training and any integrations with other systems.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1671\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"2\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1671\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Can case management systems be integrated with existing property management systems?  <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"19\" height=\"20\" viewBox=\"0 0 19 20\" fill=\"none\"><path d=\"M15.1284 10.7729H4.29004V9.22461H15.1284V10.7729Z\" fill=\"#40A34F\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"22\" height=\"20\" viewBox=\"0 0 22 20\" fill=\"none\"><path opacity=\"0.7\" d=\"M22.0001 10.827H12.633V19.292H10.2938V10.827H0.926758V9.17306H10.2938V0.708008H12.633V9.17306H22.0001V10.827Z\" fill=\"#384A45\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1671\" class=\"elementor-element elementor-element-66547c7 e-con-full e-flex e-con e-child\" data-id=\"66547c7\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ea66795 elementor-widget elementor-widget-text-editor\" data-id=\"ea66795\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Yes, with Nilex Connectors, you can integrate Nilex with your existing property management systems and other business systems, such as financial systems and accounting. The integrations are created in our Connector platform and enable automated information transfer and more efficient workflows.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1672\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"3\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1672\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> How secure are cloud-based property management solutions? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"19\" height=\"20\" viewBox=\"0 0 19 20\" fill=\"none\"><path d=\"M15.1284 10.7729H4.29004V9.22461H15.1284V10.7729Z\" fill=\"#40A34F\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"22\" height=\"20\" viewBox=\"0 0 22 20\" fill=\"none\"><path opacity=\"0.7\" d=\"M22.0001 10.827H12.633V19.292H10.2938V10.827H0.926758V9.17306H10.2938V0.708008H12.633V9.17306H22.0001V10.827Z\" fill=\"#384A45\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1672\" class=\"elementor-element elementor-element-ddfb96a e-con-full e-flex e-con e-child\" data-id=\"ddfb96a\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9d9bff5 elementor-widget elementor-widget-text-editor\" data-id=\"9d9bff5\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Nilex cloud-based property systems are hosted in an ISO27001 certified environment that offers high security through advanced encryption, secure access controls and regular backups. These solutions meet industry data protection requirements and reduce the risk of data loss or unauthorised access.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1673\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"4\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1673\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> How do QR codes work in property case management systems?  <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"19\" height=\"20\" viewBox=\"0 0 19 20\" fill=\"none\"><path d=\"M15.1284 10.7729H4.29004V9.22461H15.1284V10.7729Z\" fill=\"#40A34F\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"22\" height=\"20\" viewBox=\"0 0 22 20\" fill=\"none\"><path opacity=\"0.7\" d=\"M22.0001 10.827H12.633V19.292H10.2938V10.827H0.926758V9.17306H10.2938V0.708008H12.633V9.17306H22.0001V10.827Z\" fill=\"#384A45\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1673\" class=\"elementor-element elementor-element-22d390c e-con-full e-flex e-con e-child\" data-id=\"22d390c\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-28c19f2 elementor-widget elementor-widget-text-editor\" data-id=\"28c19f2\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">With our QR codes, we support smart case management, and you can place the QR codes in the property&#x27;s common areas or on specific units. Tenants or staff scan the code with their mobile phones and immediately send a fault report, which is automatically registered in the case management system. This simplifies and speeds up fault reporting and ensures that the correct information is collected from the outset in your fault reporting system.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1674\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"5\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1674\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> What reporting functions are available for property managers? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"19\" height=\"20\" viewBox=\"0 0 19 20\" fill=\"none\"><path d=\"M15.1284 10.7729H4.29004V9.22461H15.1284V10.7729Z\" fill=\"#40A34F\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"22\" height=\"20\" viewBox=\"0 0 22 20\" fill=\"none\"><path opacity=\"0.7\" d=\"M22.0001 10.827H12.633V19.292H10.2938V10.827H0.926758V9.17306H10.2938V0.708008H12.633V9.17306H22.0001V10.827Z\" fill=\"#384A45\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1674\" class=\"elementor-element elementor-element-794fd0f e-con-full e-flex e-con e-child\" data-id=\"794fd0f\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-467d3d0 elementor-widget elementor-widget-text-editor\" data-id=\"467d3d0\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Nilex offers comprehensive reporting and statistics functions. Property managers can follow up on case status, analyse fault reports, identify recurring problems and measure key performance indicators for the business. This supports decision-making and improves business efficiency. We also have integration with Microsoft Power BI.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1675\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"6\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1675\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> How are fault reports handled automatically in the system? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"19\" height=\"20\" viewBox=\"0 0 19 20\" fill=\"none\"><path d=\"M15.1284 10.7729H4.29004V9.22461H15.1284V10.7729Z\" fill=\"#40A34F\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"22\" height=\"20\" viewBox=\"0 0 22 20\" fill=\"none\"><path opacity=\"0.7\" d=\"M22.0001 10.827H12.633V19.292H10.2938V10.827H0.926758V9.17306H10.2938V0.708008H12.633V9.17306H22.0001V10.827Z\" fill=\"#384A45\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1675\" class=\"elementor-element elementor-element-1813f02 e-con-full e-flex e-con e-child\" data-id=\"1813f02\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fa40b98 elementor-widget elementor-widget-text-editor\" data-id=\"fa40b98\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">When a fault report is registered, it is automatically assigned to the appropriate administrator or technician. The system sends notifications via email, SMS or push notifications, keeping both tenants and staff updated throughout the process. Automatic workflows reduce lead times and ensure rapid handling of cases.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1676\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"7\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1676\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Can tenants report issues directly via their mobile phones? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"19\" height=\"20\" viewBox=\"0 0 19 20\" fill=\"none\"><path d=\"M15.1284 10.7729H4.29004V9.22461H15.1284V10.7729Z\" fill=\"#40A34F\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"22\" height=\"20\" viewBox=\"0 0 22 20\" fill=\"none\"><path opacity=\"0.7\" d=\"M22.0001 10.827H12.633V19.292H10.2938V10.827H0.926758V9.17306H10.2938V0.708008H12.633V9.17306H22.0001V10.827Z\" fill=\"#384A45\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1676\" class=\"elementor-element elementor-element-5324f3b e-con-full e-flex e-con e-child\" data-id=\"5324f3b\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f1ed455 elementor-widget elementor-widget-text-editor\" data-id=\"f1ed455\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Yes, our solution has a mobile app and a mobile-friendly portal for reporting faults. Tenants can report faults via the mobile app, web browser or by scanning QR codes, making the process easy and accessible wherever they are.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d072a9c e-con-full e-flex elementor-invisible e-con e-parent\" data-id=\"d072a9c\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;fadeIn&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-b33092f e-con-full e-flex e-con e-child\" data-id=\"b33092f\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-19a620f elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"19a620f\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">For more information about our fault reporting system and QR codes, book a demo.<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-259a971 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"259a971\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Thank you for your interest in Nilex! Fill in your contact details and we will contact you for a free demo.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-21881e3 elementor-align-center elementor-mobile-align-left elementor-tablet-align-center elementor-widget-tablet__width-initial elementor-widget elementor-widget-button\" data-id=\"21881e3\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/nilex.se\/en\/?page_id=44\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"32\" height=\"32\" viewBox=\"0 0 32 32\" fill=\"none\"><rect x=\"32.001\" y=\"-6.10352e-05\" width=\"32\" height=\"32\" rx=\"16\" transform=\"rotate(90 32.001 -6.10352e-05)\" fill=\"#0B2A47\"><\/rect><path d=\"M23.7803 16.0001L23.3332 15.5322L17.8011 10.0001L16.8646 10.9367L21.2785 15.3493L8.22154 15.3493V16.651L21.2791 16.651L16.8652 21.0642L17.8011 22.0001L23.3332 16.4681L23.7803 16.0001Z\" fill=\"white\"><\/path><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Book a demo<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-9beaea7 e-con-full e-flex e-con e-child\" data-id=\"9beaea7\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-5a1d9d7 e-con-full e-flex e-con e-child\" data-id=\"5a1d9d7\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-e967685 e-con-full e-flex e-con e-child\" data-id=\"e967685\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e93080b elementor-widget elementor-widget-heading\" data-id=\"e93080b\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\"><b>Customisable property management system for the entire organisation\n<\/b><\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-23cf964 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"23cf964\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Every property management company has its own procedures and needs. That is why the Nilex property management system is flexible and can be adapted to roles, processes and permissions. For example, you can connect modules for finance, maintenance planning or customer service \u2013 all on the same platform.<\/span><\/p><p><span style=\"font-weight: 400;\">The system supports both small and large operations and grows with your needs. Whether you are responsible for a few properties or a larger portfolio, Nilex provides a shared workspace where all information is available, up to date and traceable.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a4f4f2d elementor-widget elementor-widget-heading\" data-id=\"a4f4f2d\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\"><b>Simpler case management for both staff and residents\n<\/b><\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-39f68d7 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"39f68d7\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">A user-friendly interface allows both staff and residents to get started quickly. Tenants can easily report faults via the web or app, while managers receive notifications and can follow the status of the case in real time. This reduces the risk of misunderstandings and makes it easier to maintain a high level of service.<\/span><\/p><p><span style=\"font-weight: 400;\">Nilex is also cloud-based, which means you can work wherever you are. This makes the system just as practical for property managers in the field as it is for administrators in the office.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-901d120 elementor-widget elementor-widget-heading\" data-id=\"901d120\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\"><b>From reactive to proactive property management\n<\/b><\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a425fe3 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"a425fe3\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">With the right property management system, you can move from simply solving problems as they arise to working preventively. By collecting statistics and analysing recurring faults, you can identify patterns, prioritise actions and plan maintenance in good time. This leads to reduced costs, longer property life and safer living conditions for tenants.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-85f6803 elementor-widget__width-initial elementor-widget elementor-widget-image\" data-id=\"85f6803\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"800\" height=\"533\" src=\"https:\/\/nilex.se\/wp-content\/uploads\/2025\/10\/Miljobild3-min-1024x682.png\" class=\"attachment-large size-large wp-image-8267\" alt=\"\" srcset=\"https:\/\/nilex.se\/wp-content\/uploads\/2025\/10\/Miljobild3-min-1024x682.png 1024w, https:\/\/nilex.se\/wp-content\/uploads\/2025\/10\/Miljobild3-min-300x200.png 300w, https:\/\/nilex.se\/wp-content\/uploads\/2025\/10\/Miljobild3-min-768x512.png 768w, https:\/\/nilex.se\/wp-content\/uploads\/2025\/10\/Miljobild3-min-1536x1024.png 1536w, https:\/\/nilex.se\/wp-content\/uploads\/2025\/10\/Miljobild3-min-2048x1365.png 2048w, https:\/\/nilex.se\/wp-content\/uploads\/2025\/10\/Miljobild3-min-24x16.png 24w, https:\/\/nilex.se\/wp-content\/uploads\/2025\/10\/Miljobild3-min-36x24.png 36w, https:\/\/nilex.se\/wp-content\/uploads\/2025\/10\/Miljobild3-min-48x32.png 48w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Case management system Property About Real Estate Companies Systems for fault reporting and aftermarket management It is important to make well-considered decisions, and at Nilex we are seeing a trend where more companies in the construction and property industry want to start measuring their aftermarket\/case management and follow up on their partners, subcontractors and construction [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-5249","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Property Management System - Efficient Case Management for Real Estate | Nilex<\/title>\n<meta name=\"description\" content=\"Smooth digital handling of fault reports and maintenance for property companies. Create control and overview with us at Nilex!\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/nilex.se\/en\/case-management-system-property\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Property Management System - Efficient Case Management for Real Estate | Nilex\" \/>\n<meta property=\"og:description\" content=\"Smooth digital handling of fault reports and maintenance for property companies. 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