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https://nilex.se/wp-content/uploads/2025/07/Nilex-incident-management-workflow-guide.png751581In an increasingly digitalised world, trust and security are crucial for successful IT delivery. IT delivery refers to providing good service to users and quickly restoring operations to normal when handling incidents. Incident Management is an important support in this regard. Most organisations today have an Incident Management process in place, and this is becoming […]