{"id":9659,"date":"2026-10-08T17:19:52","date_gmt":"2026-10-08T17:19:52","guid":{"rendered":"https:\/\/nilex.se\/nicht-kategorisiert\/fiberstaden-vann-arets-itsm-initiativ-2026\/"},"modified":"2026-10-22T13:51:49","modified_gmt":"2026-10-22T13:51:49","slug":"fiberstaden-vann-arets-itsm-initiativ-2026","status":"publish","type":"post","link":"https:\/\/nilex.se\/de\/nyheter-events-de\/fiberstaden-vann-arets-itsm-initiativ-2026\/","title":{"rendered":"\u00a0Fiberstaden vann \u00c5rets ITSM-initiativ 2026"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Under itSMF Expo26 den 7 till 8 oktober uts\u00e5gs Fiberstaden AB till \u00c5rets ITSM-initiativ 2026. Fiberstaden anv\u00e4nder Nilex \u00e4rendehanteringssystem NSP som grund f\u00f6r sin servicedesk och \u00e4rendehantering.<\/p>\n\n<p class=\"wp-block-paragraph\">Utm\u00e4rkelsen delas ut av itSMF Sverige till den organisation som under \u00e5ret genomf\u00f6rt det mest framst\u00e5ende initiativet inom IT service management. Fiberstaden fick priset f\u00f6r en transformation med tydligt tj\u00e4nst- och v\u00e4rdefokus.<\/p>\n\n<p class=\"wp-block-paragraph\">Juryn lyfte fram att Fiberstaden genomf\u00f6rt en verksamhetsn\u00e4ra ITSM-transformation d\u00e4r tj\u00e4nster, arbetss\u00e4tt, styrning och kundrelationer tillsammans skapar tydliga och m\u00e4tbara v\u00e4rden. Arbetet har bedrivits pragmatiskt och stegvis, med l\u00e4rande och st\u00e4ndiga f\u00f6rb\u00e4ttringar, vilket g\u00f6r f\u00f6r\u00e4ndringen b\u00e5de h\u00e5llbar och utvecklingsorienterad.<\/p>\n\n<p class=\"wp-block-paragraph\"><strong>S\u00e5 arbetade Fiberstaden<\/strong><\/p>\n\n<ul class=\"wp-block-list\">\n<li>Utgick fr\u00e5n verksamhetens behov, inte fr\u00e5n verktyget<\/li>\n\n\n\n<li>Byggde upp \u00e4rendehanteringen stegvis och l\u00e4rde l\u00e4ngs v\u00e4gen<\/li>\n\n\n\n<li>M\u00e4tte v\u00e4rdet l\u00f6pande, s\u00e5 att f\u00f6rb\u00e4ttringarna blev best\u00e5ende<\/li>\n<\/ul>\n\n<p class=\"wp-block-paragraph\"><strong>V\u00e5r roll<\/strong><\/p>\n\n<p class=\"wp-block-paragraph\">Fiberstaden har byggt sin l\u00f6sning p\u00e5 NSP, Nilex plattform f\u00f6r <a href=\"https:\/\/nilex.se\" data-type=\"link\" data-id=\"nilex.se\">\u00e4rendehantering<\/a> och ITSM.<\/p>\n\n<p class=\"wp-block-paragraph\">&#8222;Vi \u00e4r stolta \u00f6ver att vara en del av Fiberstadens resa. Priset visar att en svensk plattform, byggd n\u00e4ra kunderna, kan ligga bakom ett av Sveriges fr\u00e4msta ITSM-initiativ&#8220;, s\u00e4ger Lennart Asterdahl, projektledare p\u00e5 Nilex.<\/p>\n\n<p class=\"wp-block-paragraph\">Stort grattis till Lars Stolt och hela teamet p\u00e5 Fiberstaden.<\/p>\n\n<p class=\"wp-block-paragraph\"><strong>Vill ni veta mer?<\/strong><br \/><a href=\"https:\/\/nilex.se\/book-demo\/\" data-type=\"page\" data-id=\"42\">Boka en demo<\/a> s\u00e5 visar vi hur NSP kan st\u00f6tta er \u00e4rendehantering<\/p>\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Under itSMF Expo26 den 7 till 8 oktober uts\u00e5gs Fiberstaden AB till \u00c5rets ITSM-initiativ 2026. Fiberstaden anv\u00e4nder Nilex \u00e4rendehanteringssystem NSP som grund f\u00f6r sin servicedesk och \u00e4rendehantering. Utm\u00e4rkelsen delas ut av itSMF Sverige till den organisation som under \u00e5ret genomf\u00f6rt det mest framst\u00e5ende initiativet inom IT service management. Fiberstaden fick priset f\u00f6r en transformation med [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":9612,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[174],"tags":[],"class_list":["post-9659","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-nyheter-events-de"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>\u00a0Fiberstaden vann \u00c5rets ITSM-initiativ 2026 | Nilex<\/title>\n<meta name=\"description\" content=\"Under itSMF Expo26 den 7 till 8 oktober uts\u00e5gs Fiberstaden AB till \u00c5rets ITSM-initiativ 2026. Fiberstaden anv\u00e4nder Nilex \u00e4rendehanteringssystem NSP\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/nilex.se\/de\/nyheter-events-de\/fiberstaden-vann-arets-itsm-initiativ-2026\/\" \/>\n<meta property=\"og:locale\" content=\"de_DE\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"\u00a0Fiberstaden vann \u00c5rets ITSM-initiativ 2026 | Nilex\" \/>\n<meta property=\"og:description\" content=\"Under itSMF Expo26 den 7 till 8 oktober uts\u00e5gs Fiberstaden AB till \u00c5rets ITSM-initiativ 2026. 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