{"id":9925,"date":"2025-06-20T12:28:48","date_gmt":"2025-06-20T12:28:48","guid":{"rendered":"https:\/\/nilex.se\/support\/"},"modified":"2026-10-22T14:03:29","modified_gmt":"2026-10-22T14:03:29","slug":"support","status":"publish","type":"page","link":"https:\/\/nilex.se\/de\/support\/","title":{"rendered":"Support"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"9925\" class=\"elementor elementor-9925 elementor-26\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e301e5a e-con-full e-flex elementor-invisible e-con e-parent\" data-id=\"e301e5a\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;fadeIn&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-86205a3 e-con-full e-flex e-con e-child\" data-id=\"86205a3\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-18d639d elementor-widget elementor-widget-breadcrumbs\" data-id=\"18d639d\" data-element_type=\"widget\" data-widget_type=\"breadcrumbs.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p id=\"breadcrumbs\"><span><span><a href=\"https:\/\/nilex.se\/de\/\">Hem<\/a><\/span><\/span><\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ab9db2e elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"ab9db2e\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1a97bfd e-con-full e-flex e-con e-child\" data-id=\"1a97bfd\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-5f2a857 e-con-full e-flex e-con e-child\" data-id=\"5f2a857\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c194736 elementor-widget elementor-widget-heading\" data-id=\"c194736\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Wenn Sie Hilfe ben\u00f6tigen<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4f5d23e elementor-widget__width-initial elementor-widget-laptop__width-inherit elementor-widget elementor-widget-text-editor\" data-id=\"4f5d23e\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Sollten Sie nicht finden, wonach Sie suchen, wenden Sie sich bitte an unseren Support, um eine pers\u00f6nliche Beratung zu erhalten. Sie k\u00f6nnen gerne unseren Wissensbereich durchst\u00f6bern, um unsere Anleitungen und Blogartikel zu lesen. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4213249 elementor-align-left elementor-mobile-align-left elementor-tablet-align-left elementor-widget elementor-widget-button\" data-id=\"4213249\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/nilex.nspnilex.com\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"32\" height=\"32\" viewBox=\"0 0 32 32\" fill=\"none\"><rect x=\"32.001\" y=\"-6.10352e-05\" width=\"32\" height=\"32\" rx=\"16\" transform=\"rotate(90 32.001 -6.10352e-05)\" fill=\"#0B2A47\"><\/rect><path d=\"M23.7803 16.0001L23.3332 15.5322L17.8011 10.0001L16.8646 10.9367L21.2785 15.3493L8.22154 15.3493V16.651L21.2791 16.651L16.8652 21.0642L17.8011 22.0001L23.3332 16.4681L23.7803 16.0001Z\" fill=\"white\"><\/path><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Wenn Sie Hilfe ben\u00f6tigen<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-573a43f e-con-full e-flex elementor-invisible e-con e-parent\" data-id=\"573a43f\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;fadeIn&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-3c6dfe9 e-con-full e-flex e-con e-child\" data-id=\"3c6dfe9\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a706ec1 elementor-widget__width-initial headingGreen elementor-widget elementor-widget-heading\" data-id=\"a706ec1\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">FAQ  <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-671421d elementor-widget elementor-widget-text-editor\" data-id=\"671421d\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>H\u00e4ufig gestellte Fragen und Antworten.<br\/>Hier finden Sie Antworten auf einige der h\u00e4ufigsten Fragen zu unserem Support.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-37a0518 elementor-widget__width-initial elementor-widget-laptop__width-initial elementor-widget elementor-widget-n-accordion\" data-id=\"37a0518\" data-element_type=\"widget\" data-settings=\"{&quot;default_state&quot;:&quot;all_collapsed&quot;,&quot;max_items_expended&quot;:&quot;one&quot;,&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:400,&quot;sizes&quot;:[]}}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Accordion. Open links with Enter or Space, close with Escape, and navigate with Arrow Keys\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-5830\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-5830\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Wie kann ich den Support kontaktieren? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"19\" height=\"20\" viewBox=\"0 0 19 20\" fill=\"none\"><path d=\"M15.1284 10.7729H4.29004V9.22461H15.1284V10.7729Z\" fill=\"#40A34F\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"22\" height=\"20\" viewBox=\"0 0 22 20\" fill=\"none\"><path opacity=\"0.7\" d=\"M22.0001 10.827H12.633V19.292H10.2938V10.827H0.926758V9.17306H10.2938V0.708008H12.633V9.17306H22.0001V10.827Z\" fill=\"#384A45\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-5830\" class=\"elementor-element elementor-element-97c1aa0 e-con-full e-flex e-con e-child\" data-id=\"97c1aa0\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-99bee27 elementor-widget elementor-widget-text-editor\" data-id=\"99bee27\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Sollten Sie in unserer Wissensdatenbank keine Antwort auf Ihre Frage finden, k\u00f6nnen Sie sich an unseren Support wenden unter <\/span><a href=\"mailto:nspsupport@nilex.se\"><span style=\"font-weight: 400;\">nspsupport@nilex.se<\/span><\/a><span style=\"font-weight: 400;\"> oder unser Kundenportal besuchen <\/span><a href=\"https:\/\/nilex.nspnilex.com\/\"><span style=\"font-weight: 400;\">https:\/\/nilex.nspnilex.com\/<\/span><\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-5831\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"2\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-5831\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Zu welchen Zeiten ist der Support erreichbar? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"19\" height=\"20\" viewBox=\"0 0 19 20\" fill=\"none\"><path d=\"M15.1284 10.7729H4.29004V9.22461H15.1284V10.7729Z\" fill=\"#40A34F\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"22\" height=\"20\" viewBox=\"0 0 22 20\" fill=\"none\"><path opacity=\"0.7\" d=\"M22.0001 10.827H12.633V19.292H10.2938V10.827H0.926758V9.17306H10.2938V0.708008H12.633V9.17306H22.0001V10.827Z\" fill=\"#384A45\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-5831\" class=\"elementor-element elementor-element-1ee25c2 e-con-full e-flex e-con e-child\" data-id=\"1ee25c2\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-81c2920 elementor-widget elementor-widget-text-editor\" data-id=\"81c2920\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Unser Support ist werktags von 08:00 bis 17:00 Uhr GMT+1 (schwedische Zeit \u2013 \u201eB\u00fcrozeiten\u201c) erreichbar. <\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-5832\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"3\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-5832\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Wie melde ich ein technisches Problem? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"19\" height=\"20\" viewBox=\"0 0 19 20\" fill=\"none\"><path d=\"M15.1284 10.7729H4.29004V9.22461H15.1284V10.7729Z\" fill=\"#40A34F\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"22\" height=\"20\" viewBox=\"0 0 22 20\" fill=\"none\"><path opacity=\"0.7\" d=\"M22.0001 10.827H12.633V19.292H10.2938V10.827H0.926758V9.17306H10.2938V0.708008H12.633V9.17306H22.0001V10.827Z\" fill=\"#384A45\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-5832\" class=\"elementor-element elementor-element-aec4486 e-con-full e-flex e-con e-child\" data-id=\"aec4486\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8abc134 elementor-widget elementor-widget-text-editor\" data-id=\"8abc134\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Besuchen Sie unser Kundenportal <\/span><a href=\"https:\/\/nilex.nspnilex.com\/\"><span style=\"font-weight: 400;\">https:\/\/nilex.nspnilex.com\/<\/span><\/a><span style=\"font-weight: 400;\"> Beschreiben Sie das Problem so detailliert wie m\u00f6glich, dann helfen wir Ihnen so schnell wie m\u00f6glich weiter. <\/span> <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-5833\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"4\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-5833\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Wo finde ich Anleitungen und Artikel? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"19\" height=\"20\" viewBox=\"0 0 19 20\" fill=\"none\"><path d=\"M15.1284 10.7729H4.29004V9.22461H15.1284V10.7729Z\" fill=\"#40A34F\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"22\" height=\"20\" viewBox=\"0 0 22 20\" fill=\"none\"><path opacity=\"0.7\" d=\"M22.0001 10.827H12.633V19.292H10.2938V10.827H0.926758V9.17306H10.2938V0.708008H12.633V9.17306H22.0001V10.827Z\" fill=\"#384A45\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-5833\" class=\"elementor-element elementor-element-f476d1a e-con-full e-flex e-con e-child\" data-id=\"f476d1a\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d18c0d5 elementor-widget elementor-widget-text-editor\" data-id=\"d18c0d5\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">In unserem <\/span><a href=\"https:\/\/nilex.se\/de\/e-leitfaden\/\"><span style=\"font-weight: 400;\">Wissensplattform <\/span><\/a><span style=\"font-weight: 400;\">finden Sie Artikel, Leitf\u00e4den, Anwendungsbeispiele und Webinare, die Ihnen Inspiration und Wissen zu ITIL, Serviceanfragen, Incident-Management und unseren L\u00f6sungen vermitteln.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-5834\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"5\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-5834\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Gibt es eine Testumgebung, in der ich die Funktionen von Nilex ausprobieren kann? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"19\" height=\"20\" viewBox=\"0 0 19 20\" fill=\"none\"><path d=\"M15.1284 10.7729H4.29004V9.22461H15.1284V10.7729Z\" fill=\"#40A34F\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"22\" height=\"20\" viewBox=\"0 0 22 20\" fill=\"none\"><path opacity=\"0.7\" d=\"M22.0001 10.827H12.633V19.292H10.2938V10.827H0.926758V9.17306H10.2938V0.708008H12.633V9.17306H22.0001V10.827Z\" fill=\"#384A45\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-5834\" class=\"elementor-element elementor-element-24972a0 e-con-full e-flex e-con e-child\" data-id=\"24972a0\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ce9d1a7 elementor-widget elementor-widget-text-editor\" data-id=\"ce9d1a7\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Ja, wir bieten eine Testumgebung an. Beantragen Sie ein Demokonto, indem Sie sich an   <\/span><a href=\"mailto:sales@nilex.se\"><span style=\"font-weight: 400;\">sales@nilex.se<\/span><\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1ee989e e-con-full e-flex elementor-invisible e-con e-parent\" data-id=\"1ee989e\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;fadeIn&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-0163da4 e-con-full e-flex e-con e-child\" data-id=\"0163da4\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2d6a6a6 elementor-widget__width-initial headingGreen elementor-widget elementor-widget-heading\" data-id=\"2d6a6a6\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Kontaktdaten<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-13ef087 e-con-full e-flex e-con e-child\" data-id=\"13ef087\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-b275931 e-con-full e-flex e-con e-child\" data-id=\"b275931\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-a7e0580 e-con-full e-flex e-con e-child\" data-id=\"a7e0580\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-489a0ab elementor-widget elementor-widget-text-editor\" data-id=\"489a0ab\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div 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19.0605C2.72089 19.3418 3.10242 19.4999 3.50024 19.4999H21.5002C21.8981 19.4999 22.2796 19.3418 22.5609 19.0605C22.8422 18.7792 23.0002 18.3977 23.0002 17.9999V5.99988C23.0002 5.60205 22.8422 5.22052 22.5609 4.93922C22.2796 4.65791 21.8981 4.49988 21.5002 4.49988ZM19.8502 5.99988L12.5002 11.0849L5.15024 5.99988H19.8502ZM3.50024 17.9999V6.68238L12.0727 12.6149C12.1983 12.702 12.3474 12.7486 12.5002 12.7486C12.653 12.7486 12.8022 12.702 12.9277 12.6149L21.5002 6.68238V17.9999H3.50024Z\" fill=\"#40A34F\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">kundservice@nilex.se<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"tel:+4642180050\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"25\" height=\"24\" viewBox=\"0 0 25 24\" fill=\"none\"><path 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4.24958 4.30097 4.24958 4.49988V4.55988C4.59458 8.99988 6.80708 19.4999 19.9546 20.2499C20.0531 20.256 20.1519 20.2425 20.2452 20.2104C20.3385 20.1782 20.4246 20.1279 20.4985 20.0624C20.5723 19.9969 20.6325 19.9175 20.6756 19.8287C20.7187 19.7399 20.7438 19.6434 20.7496 19.5449V15.5399L17.9221 14.4074L15.7696 16.5449L15.4096 16.4999C8.88458 15.6824 7.99958 9.15738 7.99958 9.08988L7.95458 8.72988L10.0846 6.57738L8.95958 3.74988H4.99958Z\" fill=\"#40A34F\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">+46 42 180050<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2f148be e-con-full e-flex e-con e-child\" data-id=\"2f148be\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f04d1c9 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2.72089 4.65791 2.43958 4.93922C2.15828 5.22052 2.00024 5.60205 2.00024 5.99988V17.9999C2.00024 18.3977 2.15828 18.7792 2.43958 19.0605C2.72089 19.3418 3.10242 19.4999 3.50024 19.4999H21.5002C21.8981 19.4999 22.2796 19.3418 22.5609 19.0605C22.8422 18.7792 23.0002 18.3977 23.0002 17.9999V5.99988C23.0002 5.60205 22.8422 5.22052 22.5609 4.93922C22.2796 4.65791 21.8981 4.49988 21.5002 4.49988ZM19.8502 5.99988L12.5002 11.0849L5.15024 5.99988H19.8502ZM3.50024 17.9999V6.68238L12.0727 12.6149C12.1983 12.702 12.3474 12.7486 12.5002 12.7486C12.653 12.7486 12.8022 12.702 12.9277 12.6149L21.5002 6.68238V17.9999H3.50024Z\" fill=\"#40A34F\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">sales@nilex.se<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"tel:+4642180050\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t<span 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19.4246C14.8381 21.3938 13.6935 22.5 12.5 22.5C11.3065 22.5 10.1619 21.3938 9.31802 19.4246C8.47411 17.4555 8 14.7848 8 12Z\" stroke=\"#40A34F\" stroke-width=\"1.5\" stroke-linejoin=\"round\"><\/path><path d=\"M2.75 15.5H22.25M2.75 8.5H22.25\" stroke=\"#40A34F\" stroke-width=\"1.5\" stroke-linecap=\"round\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">https:\/\/nilex.nspnilex.com\/<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-76398dd e-con-full e-flex e-con e-child\" data-id=\"76398dd\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-c9108d9 e-con-full e-flex e-con e-child\" data-id=\"c9108d9\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6e7de3a elementor-widget elementor-widget-text-editor\" data-id=\"6e7de3a\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tHauptsitz in Helsingborg\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-16bd0f6 elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"16bd0f6\" data-element_type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"tel:+4642180050\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"25\" height=\"24\" viewBox=\"0 0 25 24\" fill=\"none\"><path d=\"M19.9996 21.7499H19.8721C5.13458 20.9024 3.04208 8.46738 2.74958 4.67238C2.72601 4.37731 2.76089 4.0805 2.85223 3.79894C2.94357 3.51738 3.08957 3.25661 3.28186 3.03157C3.47416 2.80653 3.70896 2.62164 3.97283 2.48751C4.2367 2.35337 4.52445 2.27262 4.81958 2.24988H8.95208C9.25249 2.24959 9.54608 2.33951 9.7948 2.508C10.0435 2.67649 10.2359 2.91578 10.3471 3.19488L11.4871 5.99988C11.5968 6.27254 11.6241 6.57144 11.5654 6.85945C11.5067 7.14746 11.3648 7.41188 11.1571 7.61988L9.55958 9.23238C9.80911 10.6504 10.4882 11.9576 11.505 12.9771C12.5218 13.9966 13.8272 14.6791 15.2446 14.9324L16.8721 13.3199C17.0832 13.1145 17.3501 12.9758 17.6395 12.9211C17.929 12.8664 18.2281 12.8982 18.4996 13.0124L21.3271 14.1449C21.602 14.2595 21.8365 14.4534 22.0008 14.7019C22.1651 14.9503 22.2517 15.242 22.2496 15.5399V19.4999C22.2496 20.0966 22.0125 20.6689 21.5906 21.0909C21.1686 21.5128 20.5963 21.7499 19.9996 21.7499ZM4.99958 3.74988C4.80066 3.74988 4.6099 3.8289 4.46925 3.96955C4.32859 4.1102 4.24958 4.30097 4.24958 4.49988V4.55988C4.59458 8.99988 6.80708 19.4999 19.9546 20.2499C20.0531 20.256 20.1519 20.2425 20.2452 20.2104C20.3385 20.1782 20.4246 20.1279 20.4985 20.0624C20.5723 19.9969 20.6325 19.9175 20.6756 19.8287C20.7187 19.7399 20.7438 19.6434 20.7496 19.5449V15.5399L17.9221 14.4074L15.7696 16.5449L15.4096 16.4999C8.88458 15.6824 7.99958 9.15738 7.99958 9.08988L7.95458 8.72988L10.0846 6.57738L8.95958 3.74988H4.99958Z\" fill=\"#40A34F\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">+46 42 180050<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1bc496c e-con-full e-flex e-con e-child\" data-id=\"1bc496c\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-53aa3eb elementor-widget elementor-widget-text-editor\" data-id=\"53aa3eb\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>B\u00fcro in Stockholm<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6fa33a4 elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"6fa33a4\" data-element_type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"tel:+46087229634\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"25\" height=\"24\" viewBox=\"0 0 25 24\" fill=\"none\"><path 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4.24958 4.30097 4.24958 4.49988V4.55988C4.59458 8.99988 6.80708 19.4999 19.9546 20.2499C20.0531 20.256 20.1519 20.2425 20.2452 20.2104C20.3385 20.1782 20.4246 20.1279 20.4985 20.0624C20.5723 19.9969 20.6325 19.9175 20.6756 19.8287C20.7187 19.7399 20.7438 19.6434 20.7496 19.5449V15.5399L17.9221 14.4074L15.7696 16.5449L15.4096 16.4999C8.88458 15.6824 7.99958 9.15738 7.99958 9.08988L7.95458 8.72988L10.0846 6.57738L8.95958 3.74988H4.99958Z\" fill=\"#40A34F\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">+46 08 7229634<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-9fba114 e-con-full e-flex e-con e-child\" data-id=\"9fba114\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-dc2c245 elementor-widget elementor-widget-text-editor\" data-id=\"dc2c245\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Technischer Support f\u00fcr Nilex Enterprise<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7ed1d47 elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"7ed1d47\" data-element_type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"mailto:nspsupport@nilex.se\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"25\" height=\"24\" viewBox=\"0 0 25 24\" 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href=\"tel:+4642180050\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"25\" height=\"24\" viewBox=\"0 0 25 24\" fill=\"none\"><path d=\"M19.9996 21.7499H19.8721C5.13458 20.9024 3.04208 8.46738 2.74958 4.67238C2.72601 4.37731 2.76089 4.0805 2.85223 3.79894C2.94357 3.51738 3.08957 3.25661 3.28186 3.03157C3.47416 2.80653 3.70896 2.62164 3.97283 2.48751C4.2367 2.35337 4.52445 2.27262 4.81958 2.24988H8.95208C9.25249 2.24959 9.54608 2.33951 9.7948 2.508C10.0435 2.67649 10.2359 2.91578 10.3471 3.19488L11.4871 5.99988C11.5968 6.27254 11.6241 6.57144 11.5654 6.85945C11.5067 7.14746 11.3648 7.41188 11.1571 7.61988L9.55958 9.23238C9.80911 10.6504 10.4882 11.9576 11.505 12.9771C12.5218 13.9966 13.8272 14.6791 15.2446 14.9324L16.8721 13.3199C17.0832 13.1145 17.3501 12.9758 17.6395 12.9211C17.929 12.8664 18.2281 12.8982 18.4996 13.0124L21.3271 14.1449C21.602 14.2595 21.8365 14.4534 22.0008 14.7019C22.1651 14.9503 22.2517 15.242 22.2496 15.5399V19.4999C22.2496 20.0966 22.0125 20.6689 21.5906 21.0909C21.1686 21.5128 20.5963 21.7499 19.9996 21.7499ZM4.99958 3.74988C4.80066 3.74988 4.6099 3.8289 4.46925 3.96955C4.32859 4.1102 4.24958 4.30097 4.24958 4.49988V4.55988C4.59458 8.99988 6.80708 19.4999 19.9546 20.2499C20.0531 20.256 20.1519 20.2425 20.2452 20.2104C20.3385 20.1782 20.4246 20.1279 20.4985 20.0624C20.5723 19.9969 20.6325 19.9175 20.6756 19.8287C20.7187 19.7399 20.7438 19.6434 20.7496 19.5449V15.5399L17.9221 14.4074L15.7696 16.5449L15.4096 16.4999C8.88458 15.6824 7.99958 9.15738 7.99958 9.08988L7.95458 8.72988L10.0846 6.57738L8.95958 3.74988H4.99958Z\" fill=\"#40A34F\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">+46 42 180050<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a 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stroke-width=\"1.5\" stroke-linejoin=\"round\"><\/path><path d=\"M2.75 15.5H22.25M2.75 8.5H22.25\" stroke=\"#40A34F\" stroke-width=\"1.5\" stroke-linecap=\"round\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">https:\/\/nilex.nspnilex.com\/<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7e36b53 e-con-full e-flex elementor-invisible e-con e-parent\" data-id=\"7e36b53\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;fadeIn&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-173b6ef e-con-full e-flex e-con e-child\" data-id=\"173b6ef\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-61770a1 elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"61770a1\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Buchen Sie eine digitale Vorf\u00fchrung von Nilex<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d031800 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"d031800\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Vielen Dank f\u00fcr Ihr Interesse an Nilex! Geben Sie bitte Ihre Kontaktdaten ein, dann werden wir uns mit Ihnen in Verbindung setzen, um eine kostenlose Demo zu vereinbaren. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-66e6222 elementor-align-center elementor-mobile-align-left elementor-tablet-align-center elementor-widget-tablet__width-initial elementor-widget elementor-widget-button\" data-id=\"66e6222\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"\/book-demo\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"32\" height=\"32\" viewBox=\"0 0 32 32\" fill=\"none\"><rect x=\"32.001\" y=\"-6.10352e-05\" width=\"32\" height=\"32\" rx=\"16\" transform=\"rotate(90 32.001 -6.10352e-05)\" fill=\"#0B2A47\"><\/rect><path d=\"M23.7803 16.0001L23.3332 15.5322L17.8011 10.0001L16.8646 10.9367L21.2785 15.3493L8.22154 15.3493V16.651L21.2791 16.651L16.8652 21.0642L17.8011 22.0001L23.3332 16.4681L23.7803 16.0001Z\" fill=\"white\"><\/path><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Demo buchen<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Wenn Sie Hilfe ben\u00f6tigen Sollten Sie nicht finden, wonach Sie suchen, wenden Sie sich bitte an unseren Support, um eine pers\u00f6nliche Beratung zu erhalten. Sie k\u00f6nnen gerne unseren Wissensbereich durchst\u00f6bern, um unsere Anleitungen und Blogartikel zu lesen. Wenn Sie Hilfe ben\u00f6tigen FAQ H\u00e4ufig gestellte Fragen und Antworten.Hier finden Sie Antworten auf einige der h\u00e4ufigsten Fragen [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-9925","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Support | Nilex<\/title>\n<meta name=\"description\" content=\"Sollten Sie nicht finden, wonach Sie suchen, wenden Sie sich bitte an unseren Support, um eine pers\u00f6nliche Beratung zu erhalten.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/nilex.se\/de\/support\/\" \/>\n<meta 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