{"id":10081,"date":"2025-06-20T13:30:21","date_gmt":"2025-06-20T13:30:21","guid":{"rendered":"https:\/\/nilex.se\/arendehanteringssystem-it\/"},"modified":"2025-06-20T13:30:21","modified_gmt":"2025-06-20T13:30:21","slug":"arendehanteringssystem-it","status":"publish","type":"page","link":"https:\/\/nilex.se\/de\/arendehanteringssystem-it\/","title":{"rendered":"\u00c4rendehanteringssystem IT"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"10081\" class=\"elementor elementor-10081 elementor-50\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-70e56de e-con-full e-flex elementor-invisible e-con e-parent\" data-id=\"70e56de\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;fadeIn&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-ff999af e-con-full e-flex e-con e-child\" data-id=\"ff999af\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b3815a7 elementor-widget elementor-widget-breadcrumbs\" data-id=\"b3815a7\" data-element_type=\"widget\" data-widget_type=\"breadcrumbs.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p id=\"breadcrumbs\"><span><span><a href=\"https:\/\/nilex.se\/de\/\">Hem<\/a><\/span><\/span><\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cf81eb0 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"cf81eb0\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-61c6c63 e-con-full e-flex e-con e-child\" data-id=\"61c6c63\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-4e2727c e-con-full e-flex e-con e-child\" data-id=\"4e2727c\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0087005 elementor-widget elementor-widget-heading\" data-id=\"0087005\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">\u00c4rendehanteringssystem IT<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c25e4da e-con-full e-flex elementor-invisible e-con e-parent\" data-id=\"c25e4da\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;fadeIn&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-251a021 e-con-full elementor-hidden-laptop e-flex e-con e-child\" data-id=\"251a021\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e362d8e elementor-widget elementor-widget-image\" data-id=\"e362d8e\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"785\" height=\"611\" src=\"https:\/\/nilex.se\/wp-content\/uploads\/2025\/07\/Frame-427319465-1-1.png\" class=\"attachment-large size-large wp-image-4138\" alt=\"\" srcset=\"https:\/\/nilex.se\/wp-content\/uploads\/2025\/07\/Frame-427319465-1-1.png 785w, https:\/\/nilex.se\/wp-content\/uploads\/2025\/07\/Frame-427319465-1-1-300x234.png 300w, https:\/\/nilex.se\/wp-content\/uploads\/2025\/07\/Frame-427319465-1-1-768x598.png 768w\" sizes=\"(max-width: 785px) 100vw, 785px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e445c64 e-con-full e-flex e-con e-child\" data-id=\"e445c64\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b7fd144 headingGreen elementor-widget elementor-widget-heading\" data-id=\"b7fd144\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">\u00c4rendehanteringssystem IT<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-26aa077 elementor-widget elementor-widget-text-editor\" data-id=\"26aa077\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Grunden i v\u00e5rt <a href=\"https:\/\/nilex.se\/\">\u00e4rendehanteringssystem<\/a> \u00e4r att inkommande IT-f\u00f6rfr\u00e5gningar fr\u00e5n olika kanaler konverteras till \u00e4renden som leder till att byggs en brygga mellan IT-avdelningen och anv\u00e4ndaran som beh\u00f6ver hj\u00e4lp med sina f\u00f6rfr\u00e5gningar. I v\u00e5r inf\u00f6rande \u00e4r anv\u00e4ndarst\u00f6d en av de vanligaste \u00e4rendetypen som vi hj\u00e4lper v\u00e5ra kunder med att bygga smarta processer f\u00f6r .<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5912d17 elementor-widget elementor-widget-text-editor\" data-id=\"5912d17\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>G\u00f6r IT-vardagen enklare med ett \u00e4rendehanteringssystem f\u00f6r IT som samlar alla f\u00f6rfr\u00e5gningar, prioriterar automatiskt och ger full sp\u00e5rbarhet \u2013 fr\u00e5n f\u00f6rsta kontakt till l\u00f6st \u00e4rende. Nilex \u00c4r snabbt att komma ig\u00e5ng med, st\u00f6djer ITIL 4-processer och \u00e4r byggt f\u00f6r svenska organisationers krav p\u00e5 s\u00e4kerhet och efterlevnad.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7adbc4b elementor-widget elementor-widget-text-editor\" data-id=\"7adbc4b\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>N\u00e4r vi utvecklade v\u00e5rt \u00e4rendehanteringssystem f\u00f6r IT och deras behov av smarta system som supporterar deras anv\u00e4ndare utgick vi fr\u00e5n filosofin v\u00e5r standard passar er. Det inneb\u00e4r att det \u00e4r enkelt att komma ig\u00e5ng med Nilex och att v\u00e5r l\u00f6sning ger er en snabb, s\u00e4ker och effektiv \u00e4rendehantering.\u00a0 V\u00e5rt system kan hj\u00e4lpa en IT avdelning med enstaka resurser och anst\u00e4llda till verksamheter som vill arbeta med att inf\u00f6ra ITIL 4 processer.\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-61720ac elementor-align-left elementor-mobile-align-left elementor-tablet-align-left elementor-widget-tablet__width-initial elementor-widget elementor-widget-button\" data-id=\"61720ac\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"\/var-product\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"32\" height=\"32\" viewBox=\"0 0 32 32\" fill=\"none\"><rect x=\"32.001\" y=\"-6.10352e-05\" width=\"32\" height=\"32\" rx=\"16\" transform=\"rotate(90 32.001 -6.10352e-05)\" fill=\"#0B2A47\"><\/rect><path d=\"M23.7803 16.0001L23.3332 15.5322L17.8011 10.0001L16.8646 10.9367L21.2785 15.3493L8.22154 15.3493V16.651L21.2791 16.651L16.8652 21.0642L17.8011 22.0001L23.3332 16.4681L23.7803 16.0001Z\" fill=\"white\"><\/path><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">L\u00e4s mer om v\u00e5r produkt\u00a0<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-813b3a9 e-con-full e-flex elementor-invisible e-con e-parent\" data-id=\"813b3a9\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;fadeIn&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-975bd59 e-con-full e-flex e-con e-child\" data-id=\"975bd59\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-e6a1576 e-con-full e-flex e-con e-child\" data-id=\"e6a1576\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-088e184 elementor-widget elementor-widget-text-editor\" data-id=\"088e184\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>\u00c4rendehanteringssystem IT<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f72a8e0 headingGreen elementor-widget elementor-widget-heading\" data-id=\"f72a8e0\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Vad \u00e4r ett \u00e4rendehanteringssystem f\u00f6r IT?\n<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ebf497d e-con-full e-flex e-con e-child\" data-id=\"ebf497d\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-76fd4c2 elementor-widget elementor-widget-text-editor\" data-id=\"76fd4c2\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Ett <\/span>\u00e4rendehanteringssystem IT<span style=\"font-weight: 400;\"> hj\u00e4lper servicedesk och IT-team att ta emot, kategorisera och l\u00f6sa \u00e4renden strukturerat. I Nilex definierar ni arbetsfl\u00f6den per \u00e4rendetyp (t.ex. incident, problem, change och service request) och f\u00e5r tydlig prioritering, ansvar och SLA \u2013 utan att tappa sammanhanget i e-posttr\u00e5dar eller chattar. Resultatet blir snabbare hantering, n\u00f6jdare anv\u00e4ndare och en tryggare IT-milj\u00f6.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a14c999 e-con-full e-flex elementor-invisible e-con e-parent\" data-id=\"a14c999\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;fadeIn&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-f0ee950 e-con-full e-flex e-con e-child\" data-id=\"f0ee950\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-6a22e86 e-con-full elementor-hidden-laptop e-flex e-con e-child\" data-id=\"6a22e86\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2ffcf19 elementor-widget elementor-widget-image\" data-id=\"2ffcf19\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"695\" height=\"700\" src=\"https:\/\/nilex.se\/wp-content\/uploads\/2025\/07\/Rectangle-28-2-1.png\" class=\"attachment-large size-large wp-image-10082\" alt=\"\" srcset=\"https:\/\/nilex.se\/wp-content\/uploads\/2025\/07\/Rectangle-28-2-1.png 695w, https:\/\/nilex.se\/wp-content\/uploads\/2025\/07\/Rectangle-28-2-1-298x300.png 298w, https:\/\/nilex.se\/wp-content\/uploads\/2025\/07\/Rectangle-28-2-1-150x150.png 150w\" sizes=\"(max-width: 695px) 100vw, 695px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7fc5139 e-con-full e-flex e-con e-child\" data-id=\"7fc5139\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-cc4916d elementor-widget elementor-widget-text-editor\" data-id=\"cc4916d\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h4>Om \u00c4rendehanteringssystem IT<\/h4>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6b95c40 elementor-widget elementor-widget-heading\" data-id=\"6b95c40\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">Vilka \u00e4r f\u00f6rdelarna?<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-889579f elementor-widget elementor-widget-text-editor\" data-id=\"889579f\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Samarbete med olika leverant\u00f6rer, best\u00e4llning av kontorsmaterial och anst\u00e4llning av nya medarbetare kr\u00e4ver m\u00e5nga rutiner och mycket administrativt arbete. Med ett \u00e4rendehanteringssystem IT samlar ni kontakter, formul\u00e4r och dokument i en tydlig process. Ist\u00e4llet f\u00f6r att medarbetare ska leta efter r\u00e4tt kontaktperson och r\u00e4tt blanketter f\u00e5r ni ett fl\u00f6de som sparar tid, minskar fel och frig\u00f6r resurser f\u00f6r andra arbetsuppgifter. Dessutom f\u00f6rb\u00e4ttrar ett \u00e4rendehanteringssystem IT sp\u00e5rbarhet och \u00f6verblick, vilket \u00e4r viktigt ur ett GDPR-perspektiv.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c3930ab elementor-widget elementor-widget-text-editor\" data-id=\"c3930ab\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Medarbetarna f\u00f6rv\u00e4ntar sig idag automatiserade processer f\u00f6r dessa \u00e5tg\u00e4rder. De \u00e4r vana vid att best\u00e4lla tj\u00e4nster i mobilen och vill ha samma smidighet p\u00e5 jobbet. Ett \u00e4rendehanteringssystem IT g\u00f6r det m\u00f6jligt att standardisera och automatisera best\u00e4llningar, \u00e4renden och godk\u00e4nnanden \u2013 med tydlig \u00e5terkoppling genom hela processen.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e484fd4 elementor-widget elementor-widget-text-editor\" data-id=\"e484fd4\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Med NILEX \u00e4rendehanteringssystem IT kan ni automatisera arbetsprocesser i linje med ITIL och h\u00f6ja produktiviteten i verksamheten. Den intuitiva sj\u00e4lvserviceportalen \u00f6kar effektiviteten och underl\u00e4ttar f\u00f6r medarbetarna. Problemhantering blir enklare eftersom ITSM-verktyget snabbare hj\u00e4lper er att identifiera grundorsaker och d\u00e4rmed minska risken f\u00f6r driftsst\u00f6rningar. Change- och Configuration Management bygger p\u00e5 en gemensam <a href=\"\/blogg\/cmdb-en-grundlaggande-guide-for-att-fa-ordning-pa-it-miljon\/\">CMDB<\/a> d\u00e4r h\u00e5rdvara, mjukvara och licenser registreras med relationerna mellan systemen \u2013 samma register som anv\u00e4nds f\u00f6r <a href=\"\/blogg\/it-asset-management-struktur-och-kontroll-over-it-tillgangar\/\">IT asset management<\/a> och inventering, med automatisk inl\u00e4sning via Nilex Network Scanning. Allt i ett sammanh\u00e5llet \u00e4rendehanteringssystem IT.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f20842d e-con-full e-flex elementor-invisible e-con e-parent\" data-id=\"f20842d\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;fadeIn&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-34e89c3 elementor-widget elementor-widget-heading\" data-id=\"34e89c3\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Varf\u00f6r ska ni v\u00e4lja Nilex?<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6490ed4 e-con-full e-flex e-con e-child\" data-id=\"6490ed4\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-eb58e17 e-con-full industriesSliderDiv e-flex e-con e-child\" data-id=\"eb58e17\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9dbb842 elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"9dbb842\" data-element_type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"61\" height=\"61\" viewBox=\"0 0 61 61\" fill=\"none\"><g clip-path=\"url(#clip0_2321_9400)\"><path d=\"M30.502 56.75C23.54 56.75 16.8632 53.9844 11.9404 49.0616C7.01757 44.1387 4.25195 37.4619 4.25195 30.5C4.25195 23.5381 7.01757 16.8613 11.9404 11.9384C16.8632 7.01562 23.54 4.25 30.502 4.25C37.4639 4.25 44.1407 7.01562 49.0635 11.9384C53.9863 16.8613 56.752 23.5381 56.752 30.5C56.752 37.4619 53.9863 44.1387 49.0635 49.0616C44.1407 53.9844 37.4639 56.75 30.502 56.75ZM30.502 60.5C38.4584 60.5 46.0891 57.3393 51.7152 51.7132C57.3412 46.0871 60.502 38.4565 60.502 30.5C60.502 22.5435 57.3412 14.9129 51.7152 9.2868C46.0891 3.66071 38.4584 0.5 30.502 0.5C22.5455 0.5 14.9148 3.66071 9.28875 9.2868C3.66266 14.9129 0.501953 22.5435 0.501953 30.5C0.501954 38.4565 3.66266 46.0871 9.28875 51.7132C14.9148 57.3393 22.5455 60.5 30.502 60.5Z\" fill=\"#ED9603\"><\/path><path d=\"M16.5707 36.3763C17.0014 36.1276 17.5132 36.0602 17.9935 36.1889C18.4738 36.3176 18.8834 36.6319 19.132 37.0625C20.2842 39.0583 21.9417 40.7154 23.9376 41.8674C25.9335 43.0194 28.1975 43.6256 30.502 43.625C32.8065 43.6256 35.0705 43.0194 37.0664 41.8674C39.0623 40.7154 40.7198 39.0583 41.872 37.0625C41.9942 36.8475 42.1577 36.6589 42.3532 36.5074C42.5486 36.3559 42.7721 36.2445 43.0107 36.1797C43.2493 36.1149 43.4984 36.098 43.7436 36.1299C43.9889 36.1617 44.2253 36.2418 44.4395 36.3654C44.6536 36.4891 44.8412 36.6539 44.9914 36.8503C45.1416 37.0467 45.2515 37.2709 45.3147 37.51C45.3779 37.749 45.3932 37.9982 45.3597 38.2432C45.3262 38.4882 45.2446 38.7242 45.1195 38.9375C43.6381 41.5033 41.5073 43.6339 38.9414 45.115C36.3754 46.5961 33.4647 47.3756 30.502 47.375C27.5393 47.3756 24.6286 46.5961 22.0626 45.115C19.4967 43.6339 17.3659 41.5033 15.8845 38.9375C15.6359 38.5069 15.5685 37.9951 15.6972 37.5148C15.8259 37.0344 16.1401 36.6249 16.5707 36.3763ZM26.752 24.875C26.752 27.98 25.072 30.5 23.002 30.5C20.932 30.5 19.252 27.98 19.252 24.875C19.252 21.77 20.932 19.25 23.002 19.25C25.072 19.25 26.752 21.77 26.752 24.875ZM41.752 24.875C41.752 27.98 40.072 30.5 38.002 30.5C35.932 30.5 34.252 27.98 34.252 24.875C34.252 21.77 35.932 19.25 38.002 19.25C40.072 19.25 41.752 21.77 41.752 24.875Z\" fill=\"#ED9603\"><\/path><\/g><defs><clipPath id=\"clip0_2321_9400\"><rect width=\"60\" height=\"60\" fill=\"white\" transform=\"translate(0.501953 0.5)\"><\/rect><\/clipPath><\/defs><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-485e187 elementor-widget elementor-widget-text-editor\" data-id=\"485e187\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>N\u00f6jda kunder<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f867925 elementor-widget elementor-widget-text-editor\" data-id=\"f867925\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Med v\u00e5r modul f\u00f6r kundunders\u00f6kningar kan f\u00f6rb\u00e4ttra er service\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4baec3f e-con-full industriesSliderDiv e-flex e-con e-child\" data-id=\"4baec3f\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-61dd73a elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"61dd73a\" data-element_type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"60\" height=\"60\" viewBox=\"0 0 60 60\" fill=\"none\"><g clip-path=\"url(#clip0_2321_9415)\"><path d=\"M8.75104 20.0001C8.75153 17.6299 9.36472 15.3 10.5311 13.2366C11.6975 11.1733 13.3774 9.44644 15.4079 8.22373C17.4384 7.00101 19.7505 6.32394 22.1198 6.25822C24.4891 6.19249 26.8351 6.74035 28.9303 7.84861C31.0254 8.95688 32.7985 10.5879 34.0775 12.5835C35.3564 14.579 36.0978 16.8713 36.2297 19.2378C36.3616 21.6043 35.8795 23.9648 34.8302 26.0901C33.7809 28.2154 32.2001 30.0333 30.241 31.3676C34.4598 32.9149 38.119 35.6893 40.7476 39.3338C43.3763 42.9783 44.8542 47.3261 44.991 51.8176C44.9852 52.3018 44.7925 52.7651 44.4531 53.1106C44.1138 53.4561 43.654 53.6571 43.17 53.6717C42.6859 53.6862 42.2149 53.5131 41.8555 53.1885C41.496 52.864 41.2759 52.4131 41.241 51.9301C41.0922 47.0587 39.0524 42.4367 35.554 39.0436C32.0556 35.6505 27.3734 33.7528 22.4998 33.7528C17.6262 33.7528 12.944 35.6505 9.44561 39.0436C5.94719 42.4367 3.90742 47.0587 3.75854 51.9301C3.73351 52.4196 3.51773 52.88 3.15744 53.2124C2.79714 53.5448 2.32099 53.7229 1.83097 53.7085C1.34096 53.6941 0.876071 53.4884 0.535894 53.1354C0.195717 52.7824 0.00731213 52.3103 0.0110412 51.8201C0.14742 47.3281 1.62506 42.9798 4.25376 39.3349C6.88245 35.6899 10.5419 32.9151 14.761 31.3676C12.9087 30.106 11.3929 28.4109 10.3454 26.4296C9.2979 24.4484 8.75057 22.2412 8.75104 20.0001ZM22.501 10.0001C19.8489 10.0001 17.3053 11.0536 15.43 12.929C13.5546 14.8044 12.501 17.3479 12.501 20.0001C12.501 22.6522 13.5546 25.1958 15.43 27.0711C17.3053 28.9465 19.8489 30.0001 22.501 30.0001C25.1532 30.0001 27.6967 28.9465 29.5721 27.0711C31.4475 25.1958 32.501 22.6522 32.501 20.0001C32.501 17.3479 31.4475 14.8044 29.5721 12.929C27.6967 11.0536 25.1532 10.0001 22.501 10.0001ZM43.226 20.0001C42.8577 20.0001 42.496 20.0251 42.141 20.0751C41.8932 20.1194 41.6389 20.1134 41.3934 20.0574C41.148 20.0014 40.9163 19.8965 40.7122 19.749C40.5081 19.6015 40.3359 19.4144 40.2057 19.1989C40.0755 18.9834 39.99 18.7438 39.9544 18.4946C39.9188 18.2453 39.9338 17.9914 39.9984 17.7481C40.063 17.5047 40.176 17.2769 40.3306 17.0781C40.4852 16.8794 40.6783 16.7138 40.8983 16.5913C41.1183 16.4688 41.3607 16.3919 41.611 16.3651C44.0975 16.0056 46.6329 16.4831 48.8182 17.7224C51.0035 18.9617 52.7148 20.8925 53.6825 23.2109C54.6503 25.5293 54.8198 28.1037 54.1641 30.5289C53.5085 32.9541 52.0651 35.0925 50.061 36.6076C53.007 37.9267 55.5083 40.0701 57.2632 42.7792C59.0181 45.4882 59.9516 48.6473 59.951 51.8751C59.951 52.3723 59.7535 52.8493 59.4019 53.2009C59.0502 53.5525 58.5733 53.7501 58.076 53.7501C57.5788 53.7501 57.1018 53.5525 56.7502 53.2009C56.3986 52.8493 56.201 52.3723 56.201 51.8751C56.2019 49.0851 55.3036 46.3692 53.6391 44.1302C51.9747 41.8911 49.6329 40.2482 46.961 39.4451L45.626 39.0451L45.626 34.8551L46.651 34.3326C48.1704 33.5629 49.3861 32.3037 50.1018 30.7582C50.8175 29.2126 50.9915 27.471 50.5956 25.8145C50.1997 24.1579 49.2572 22.6831 47.92 21.6281C46.5829 20.5732 44.9292 19.9996 43.226 20.0001Z\" fill=\"#ED9603\"><\/path><\/g><defs><clipPath id=\"clip0_2321_9415\"><rect width=\"60\" height=\"60\" fill=\"white\" transform=\"translate(0.000976562)\"><\/rect><\/clipPath><\/defs><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fbe03da elementor-widget elementor-widget-text-editor\" data-id=\"fbe03da\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Anv\u00e4ndarv\u00e4nligt<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-aa8bee6 elementor-widget elementor-widget-text-editor\" data-id=\"aa8bee6\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Med v\u00e5r Shared Service 2.0 kan ni leverera god service till verksamhetens samtliga avdelningar<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-708fe44 e-con-full industriesSliderDiv e-flex e-con e-child\" data-id=\"708fe44\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-bab166c elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"bab166c\" data-element_type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"61\" height=\"61\" viewBox=\"0 0 61 61\" fill=\"none\"><path d=\"M48.6895 17.9375L35.5645 4.8125C35.1895 4.4375 34.8145 4.25 34.252 4.25L15.502 4.25C13.4395 4.25 11.752 5.9375 11.752 8L11.752 53C11.752 55.0625 13.4395 56.75 15.502 56.75L45.502 56.75C47.5645 56.75 49.252 55.0625 49.252 53L49.252 19.25C49.252 18.6875 49.0645 18.3125 48.6895 17.9375ZM34.252 8.75L44.752 19.25L34.252 19.25L34.252 8.75ZM45.502 53L15.502 53L15.502 8L30.502 8L30.502 19.25C30.502 21.3125 32.1895 23 34.252 23L45.502 23L45.502 53Z\" fill=\"#ED9603\"><\/path><path d=\"M19.252 41.75L41.752 41.75L41.752 45.5L19.252 45.5L19.252 41.75ZM19.252 30.5L41.752 30.5L41.752 34.25L19.252 34.25L19.252 30.5Z\" fill=\"#ED9603\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-61a0395 elementor-widget elementor-widget-text-editor\" data-id=\"61a0395\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Koppla till andra system<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-15282b9 elementor-widget elementor-widget-text-editor\" data-id=\"15282b9\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Skapa smarta integrationer med Nilex Connectors<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7535880 e-con-full e-flex e-con e-child\" data-id=\"7535880\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-3e0938b e-con-full industriesSliderDiv e-flex e-con e-child\" data-id=\"3e0938b\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-580db22 elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"580db22\" data-element_type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"61\" height=\"61\" viewBox=\"0 0 61 61\" fill=\"none\"><path d=\"M8 23L8 53L53 53L53 11.75L45.5 11.75L45.5 13.625C45.5 14.1223 45.3025 14.5992 44.9508 14.9508C44.5992 15.3025 44.1223 15.5 43.625 15.5C43.1277 15.5 42.6508 15.3025 42.2992 14.9508C41.9475 14.5992 41.75 14.1223 41.75 13.625L41.75 11.75L19.25 11.75L19.25 13.625C19.25 14.1223 19.0525 14.5992 18.7008 14.9508C18.3492 15.3025 17.8723 15.5 17.375 15.5C16.8777 15.5 16.4008 15.3025 16.0492 14.9508C15.6975 14.5992 15.5 14.1223 15.5 13.625L15.5 11.75L8 11.75L8 19.25L53 19.25L53 23L8 23ZM19.25 8L41.75 8L41.75 6.125C41.75 5.62772 41.9475 5.15081 42.2992 4.79918C42.6508 4.44754 43.1277 4.25 43.625 4.25C44.1223 4.25 44.5992 4.44754 44.9508 4.79918C45.3025 5.15081 45.5 5.62772 45.5 6.125L45.5 8L54.875 8C55.3723 8 55.8492 8.19754 56.2008 8.54918C56.5525 8.90081 56.75 9.37772 56.75 9.875L56.75 54.875C56.75 55.3723 56.5525 55.8492 56.2008 56.2008C55.8492 56.5525 55.3723 56.75 54.875 56.75L6.125 56.75C5.62772 56.75 5.15081 56.5525 4.79918 56.2008C4.44754 55.8492 4.25 55.3723 4.25 54.875L4.25 9.875C4.25 9.37772 4.44754 8.90081 4.79917 8.54918C5.15081 8.19754 5.62772 8 6.125 8L15.5 8L15.5 6.125C15.5 5.62772 15.6975 5.15081 16.0492 4.79917C16.4008 4.44754 16.8777 4.25 17.375 4.25C17.8723 4.25 18.3492 4.44754 18.7008 4.79917C19.0525 5.15081 19.25 5.62772 19.25 6.125L19.25 8ZM17.375 30.5L21.125 30.5C21.6223 30.5 22.0992 30.6975 22.4508 31.0492C22.8025 31.4008 23 31.8777 23 32.375C23 32.8723 22.8025 33.3492 22.4508 33.7008C22.0992 34.0525 21.6223 34.25 21.125 34.25L17.375 34.25C16.8777 34.25 16.4008 34.0525 16.0492 33.7008C15.6975 33.3492 15.5 32.8723 15.5 32.375C15.5 31.8777 15.6975 31.4008 16.0492 31.0492C16.4008 30.6975 16.8777 30.5 17.375 30.5ZM17.375 41.75L21.125 41.75C21.6223 41.75 22.0992 41.9475 22.4508 42.2992C22.8025 42.6508 23 43.1277 23 43.625C23 44.1223 22.8025 44.5992 22.4508 44.9508C22.0992 45.3025 21.6223 45.5 21.125 45.5L17.375 45.5C16.8777 45.5 16.4008 45.3025 16.0492 44.9508C15.6975 44.5992 15.5 44.1223 15.5 43.625C15.5 43.1277 15.6975 42.6508 16.0492 42.2992C16.4008 41.9475 16.8777 41.75 17.375 41.75ZM28.625 30.5L32.375 30.5C32.8723 30.5 33.3492 30.6975 33.7008 31.0492C34.0525 31.4008 34.25 31.8777 34.25 32.375C34.25 32.8723 34.0525 33.3492 33.7008 33.7008C33.3492 34.0525 32.8723 34.25 32.375 34.25L28.625 34.25C28.1277 34.25 27.6508 34.0525 27.2992 33.7008C26.9475 33.3492 26.75 32.8723 26.75 32.375C26.75 31.8777 26.9475 31.4008 27.2992 31.0492C27.6508 30.6975 28.1277 30.5 28.625 30.5ZM28.625 41.75L32.375 41.75C32.8723 41.75 33.3492 41.9475 33.7008 42.2992C34.0525 42.6508 34.25 43.1277 34.25 43.625C34.25 44.1223 34.0525 44.5992 33.7008 44.9508C33.3492 45.3025 32.8723 45.5 32.375 45.5L28.625 45.5C28.1277 45.5 27.6508 45.3025 27.2992 44.9508C26.9475 44.5992 26.75 44.1223 26.75 43.625C26.75 43.1277 26.9475 42.6508 27.2992 42.2992C27.6508 41.9475 28.1277 41.75 28.625 41.75ZM39.875 30.5L43.625 30.5C44.1223 30.5 44.5992 30.6975 44.9508 31.0492C45.3025 31.4008 45.5 31.8777 45.5 32.375C45.5 32.8723 45.3025 33.3492 44.9508 33.7008C44.5992 34.0525 44.1223 34.25 43.625 34.25L39.875 34.25C39.3777 34.25 38.9008 34.0525 38.5492 33.7008C38.1975 33.3492 38 32.8723 38 32.375C38 31.8777 38.1975 31.4008 38.5492 31.0492C38.9008 30.6975 39.3777 30.5 39.875 30.5ZM39.875 41.75L43.625 41.75C44.1223 41.75 44.5992 41.9475 44.9508 42.2992C45.3025 42.6508 45.5 43.1277 45.5 43.625C45.5 44.1223 45.3025 44.5992 44.9508 44.9508C44.5992 45.3025 44.1223 45.5 43.625 45.5L39.875 45.5C39.3777 45.5 38.9008 45.3025 38.5492 44.9508C38.1975 44.5992 38 44.1223 38 43.625C38 43.1277 38.1975 42.6508 38.5492 42.2992C38.9008 41.9475 39.3777 41.75 39.875 41.75Z\" fill=\"#F6851E\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5dd0a07 elementor-widget elementor-widget-text-editor\" data-id=\"5dd0a07\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Resursplanering<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-28de905 elementor-widget elementor-widget-text-editor\" data-id=\"28de905\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Planera underh\u00e5ll av utrustning med hj\u00e4lp av v\u00e5r CMDB<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b69ea98 e-con-full industriesSliderDiv e-flex e-con e-child\" data-id=\"b69ea98\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-93f9741 elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"93f9741\" data-element_type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"60\" height=\"61\" viewBox=\"0 0 60 61\" fill=\"none\"><path d=\"M58.752 43L46.252 55.5L37.502 46.75L41.252 43L46.252 48L55.002 39.25L58.752 43ZM55.002 34.25L55.002 35C53.427 34.1 51.677 33.475 49.852 33.175C49.377 31.625 47.952 30.5 46.252 30.5L42.502 30.5L42.502 18L30.002 18L30.002 14.25C30.002 12.175 28.327 10.5 26.252 10.5C24.177 10.5 22.502 12.175 22.502 14.25L22.502 18L10.002 18L10.002 23.3C14.402 25 17.502 29.25 17.502 34.25C17.502 39.25 14.377 43.5 10.002 45.2L10.002 50.5L15.302 50.5C16.1586 48.2919 17.6626 46.3943 19.6166 45.0559C21.5706 43.7175 23.8835 43.0009 26.252 43C28.677 43 30.927 43.75 32.802 45L32.502 48C32.502 50.725 33.227 53.3 34.502 55.5L33.002 55.5L33.002 54.75C33.002 51.025 30.002 48 26.252 48C22.502 48 19.502 51.025 19.502 54.75L19.502 55.5L10.002 55.5C7.25195 55.5 5.00195 53.25 5.00195 50.5L5.00195 41L5.75195 41C9.47695 41 12.502 38 12.502 34.25C12.502 30.5 9.47695 27.5 5.75195 27.5L5.00195 27.5L5.00195 18C5.00195 15.25 7.25195 13 10.002 13L17.602 13C18.202 8.75 21.852 5.5 26.252 5.5C30.652 5.5 34.302 8.75 34.902 13L42.502 13C45.252 13 47.502 15.25 47.502 18L47.502 25.6C51.752 26.2 55.002 29.85 55.002 34.25Z\" fill=\"#ED9603\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7e1cc2b elementor-widget elementor-widget-text-editor\" data-id=\"7e1cc2b\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Kom ig\u00e5ng snabbt<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-41a0c75 elementor-widget elementor-widget-text-editor\" data-id=\"41a0c75\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Med v\u00e5r v\u00e4gledande Onboarding f\u00e5r ni b\u00e4sta t\u00e4nkbara start av Nilex<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-0bf4406 e-con-full industriesSliderDiv e-flex e-con e-child\" data-id=\"0bf4406\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fe22716 elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"fe22716\" data-element_type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"61\" height=\"61\" viewBox=\"0 0 61 61\" fill=\"none\"><path d=\"M48 11.125L13 11.125C11.8417 11.1316 10.7327 11.5946 9.91366 12.4137C9.09461 13.2327 8.63156 14.3417 8.625 15.5L8.625 45.5C8.63156 46.6583 9.09461 47.7673 9.91366 48.5863C10.7327 49.4054 11.8417 49.8684 13 49.875L48 49.875C49.1583 49.8684 50.2673 49.4054 51.0863 48.5863C51.9054 47.7673 52.3684 46.6583 52.375 45.5L52.375 15.5C52.3684 14.3417 51.9054 13.2327 51.0863 12.4137C50.2673 11.5946 49.1583 11.1316 48 11.125ZM13 14.875L48 14.875C48.1658 14.875 48.3247 14.9408 48.4419 15.0581C48.5592 15.1753 48.625 15.3342 48.625 15.5L48.625 19.35L30.5 28.4L12.375 19.35L12.375 15.5C12.375 15.3342 12.4408 15.1753 12.5581 15.0581C12.6753 14.9408 12.8342 14.875 13 14.875ZM48 46.125L13 46.125C12.8342 46.125 12.6753 46.0592 12.5581 45.9419C12.4408 45.8247 12.375 45.6658 12.375 45.5L12.375 23.525L29.65 32.175C29.9139 32.307 30.2049 32.3757 30.5 32.3757C30.7951 32.3757 31.0861 32.307 31.35 32.175L48.625 23.525L48.625 45.5C48.625 45.6658 48.5592 45.8247 48.4419 45.9419C48.3247 46.0592 48.1658 46.125 48 46.125Z\" fill=\"#ED9603\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0f5579f elementor-widget elementor-widget-text-editor\" data-id=\"0f5579f\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Statistik<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-64f3372 elementor-widget elementor-widget-text-editor\" data-id=\"64f3372\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Fatta r\u00e4tt beslut med korrekt data och f\u00e5 fram individuella rapporter och nyckeltal s\u00e5som antal \u00e4renden under en specifik tidsperiod<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-73678ba e-con-full e-flex e-con e-child\" data-id=\"73678ba\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-81b2f52 e-con-full e-flex e-con e-child\" data-id=\"81b2f52\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-28a065b elementor-widget__width-initial headingGreen elementor-widget elementor-widget-heading\" data-id=\"28a065b\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">\u00c4rendehanteringssystem IT skapar en effektiv och trygg IT-milj\u00f6<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-edbfee8 elementor-widget elementor-widget-text-editor\" data-id=\"edbfee8\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">I en IT-avdelning h\u00e4nder det mycket varje dag \u2013 support\u00e4renden, driftst\u00f6rningar, f\u00f6r\u00e4ndrings\u00f6nskem\u00e5l och l\u00f6pande underh\u00e5ll. N\u00e4r m\u00e4ngden f\u00f6rfr\u00e5gningar v\u00e4xer blir det sv\u00e5rt att beh\u00e5lla \u00f6verblicken, s\u00e4rskilt om kommunikationen sker via mejl, chatt och muntliga anteckningar. D\u00e5 beh\u00f6vs ett \u00e4rendehanteringssystem f\u00f6r IT som samlar allt p\u00e5 ett st\u00e4lle.<\/span><\/p><p><span style=\"font-weight: 400;\">Ett modernt system f\u00f6r \u00e4rendehantering g\u00f6r det enkelt att registrera, f\u00f6lja upp och l\u00f6sa \u00e4renden p\u00e5 ett strukturerat s\u00e4tt. Ni f\u00e5r tydlig prioritering, smidig f\u00f6rdelning av ansvar och full sp\u00e5rbarhet genom hela processen \u2013 fr\u00e5n f\u00f6rsta kontakt till avslutat \u00e4rende. Resultatet blir snabbare hantering, n\u00f6jdare anv\u00e4ndare och en tryggare IT-milj\u00f6.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b8b33ef elementor-widget__width-initial headingGreen elementor-widget elementor-widget-heading\" data-id=\"b8b33ef\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Ett \u00e4rendehanteringssystem som anpassas efter era IT-rutiner<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6d8dd67 elementor-widget elementor-widget-text-editor\" data-id=\"6d8dd67\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Alla IT-organisationer arbetar olika, och d\u00e4rf\u00f6r \u00e4r flexibilitet en viktig del av ett bra \u00e4rendehanteringssystem IT. Med Nilex l\u00f6sning slipper ni anpassa er efter systemet \u2013 ist\u00e4llet formar systemet sig efter era arbetss\u00e4tt. Det kan handla om hur \u00e4renden kategoriseras, vilka roller som har tillg\u00e5ng till vad, eller hur eskaleringar och SLA-tider ska se ut.<\/span><\/p><p><span style=\"font-weight: 400;\">N\u00e4r \u00e4rendefl\u00f6den blir tydliga minskar risken att n\u00e5got gl\u00f6ms bort. Det blir enkelt att se vem som ansvarar f\u00f6r vad, n\u00e4r n\u00e5got ska vara klart och vilka steg som \u00e5terst\u00e5r. Samtidigt f\u00e5r ni en v\u00e4rdefull historik som g\u00f6r det m\u00f6jligt att analysera m\u00f6nster och f\u00f6rb\u00e4ttra interna processer \u00f6ver tid.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6d3be5a e-con-full e-flex elementor-invisible e-con e-parent\" data-id=\"6d3be5a\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;fadeIn&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-21ea2cb e-con-full e-flex e-con e-child\" data-id=\"21ea2cb\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-8f0e4d8 e-con-full eventBgDiv e-flex e-con e-child\" data-id=\"8f0e4d8\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-70a2d79 elementor-hidden-desktop elementor-hidden-laptop elementor-hidden-tablet elementor-widget elementor-widget-image\" data-id=\"70a2d79\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"641\" height=\"559\" src=\"https:\/\/nilex.se\/wp-content\/uploads\/2025\/08\/3.-Event-trigger.png\" class=\"attachment-large size-large wp-image-7173\" alt=\"\" srcset=\"https:\/\/nilex.se\/wp-content\/uploads\/2025\/08\/3.-Event-trigger.png 641w, https:\/\/nilex.se\/wp-content\/uploads\/2025\/08\/3.-Event-trigger-300x262.png 300w\" sizes=\"(max-width: 641px) 100vw, 641px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3b25f60 e-con-full e-flex e-con e-child\" data-id=\"3b25f60\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a994ccd elementor-widget elementor-widget-heading\" data-id=\"a994ccd\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Nilex en svensk molntj\u00e4nst med fokus p\u00e5 s\u00e4kerhet\u200b<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b96c845 elementor-widget elementor-widget-text-editor\" data-id=\"b96c845\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Nilex molntj\u00e4nst hostas i \u00c4ngelholm hos Diflex som erbjuder en ISO 27001-certifierad milj\u00f6 f\u00f6r hantering av v\u00e5ra kunders data och k\u00e4nslig information. ISO 27001 \u00e4r en internationellt erk\u00e4nd standard f\u00f6r ledningssystem f\u00f6r informationss\u00e4kerhet (ISMS) som s\u00e4kerst\u00e4ller att organisationer systematiskt identifierar, hanterar och minimerar risker kopplade till informationss\u00e4kerhet.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d2053f8 e-con-full e-flex e-con e-child\" data-id=\"d2053f8\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-abe4b58 elementor-align-center elementor-mobile-align-left elementor-tablet-align-left elementor-widget elementor-widget-button\" data-id=\"abe4b58\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"\/book-demo\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"32\" height=\"32\" viewBox=\"0 0 32 32\" fill=\"none\"><rect x=\"32.001\" y=\"-6.10352e-05\" width=\"32\" height=\"32\" rx=\"16\" transform=\"rotate(90 32.001 -6.10352e-05)\" fill=\"#0B2A47\"><\/rect><path d=\"M23.7803 16.0001L23.3332 15.5322L17.8011 10.0001L16.8646 10.9367L21.2785 15.3493L8.22154 15.3493V16.651L21.2791 16.651L16.8652 21.0642L17.8011 22.0001L23.3332 16.4681L23.7803 16.0001Z\" fill=\"white\"><\/path><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Boka demo<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d24bd35 elementor-widget elementor-widget-image\" data-id=\"d24bd35\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"86\" height=\"86\" src=\"https:\/\/nilex.se\/wp-content\/uploads\/2025\/06\/image4-1-1.png\" class=\"attachment-large size-large wp-image-10112\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a9beadb e-con-full e-flex elementor-invisible e-con e-parent\" data-id=\"a9beadb\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;fadeIn&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-8d75176 e-con-full e-flex e-con e-child\" data-id=\"8d75176\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6de10c9 elementor-widget elementor-widget-text-editor\" data-id=\"6de10c9\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Om plattformen<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5ae96f7 elementor-widget elementor-widget-heading\" data-id=\"5ae96f7\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">F\u00f6renkla integrationer med Nilex Connectors<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1758684 elementor-widget elementor-widget-text-editor\" data-id=\"1758684\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Nilex Connectors g\u00f6r det enkelt att koppla samman olika system och automatisera repetitiva uppgifter. V\u00e5r plattform hj\u00e4lper dig att skapa s\u00f6ml\u00f6sa datafl\u00f6den mellan dina befintliga verktyg &#8211; fr\u00e5n CRM-system till ekonomiprogram och projekthanteringsverktyg. Med f\u00e4rdiga kopplingar och en anv\u00e4ndarv\u00e4nlig interface kan du snabbt s\u00e4tta upp integrationer utan teknisk expertis. Spara tid, minska fel och l\u00e5t dina team fokusera p\u00e5 det som verkligen betyder n\u00e5got f\u00f6r ditt f\u00f6retag.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6ced424 e-con-full e-flex e-con e-child\" data-id=\"6ced424\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-04d6fcf elementor-widget elementor-widget-image\" data-id=\"04d6fcf\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"641\" height=\"565\" src=\"https:\/\/nilex.se\/wp-content\/uploads\/2025\/08\/4.-Connectors.png\" class=\"attachment-large size-large wp-image-7175\" alt=\"\" srcset=\"https:\/\/nilex.se\/wp-content\/uploads\/2025\/08\/4.-Connectors.png 641w, https:\/\/nilex.se\/wp-content\/uploads\/2025\/08\/4.-Connectors-300x264.png 300w\" sizes=\"(max-width: 641px) 100vw, 641px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-894f96b e-con-full e-flex elementor-invisible e-con e-parent\" data-id=\"894f96b\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;fadeIn&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-3ecc1c9 e-con-full e-flex e-con e-child\" data-id=\"3ecc1c9\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f7e4125 productTabs e-n-tabs-none elementor-widget elementor-widget-n-tabs\" data-id=\"f7e4125\" data-element_type=\"widget\" data-settings=\"{&quot;horizontal_scroll_mobile&quot;:&quot;enable&quot;,&quot;tabs_justify_horizontal_laptop&quot;:&quot;center&quot;,&quot;horizontal_scroll_laptop&quot;:&quot;enable&quot;,&quot;horizontal_scroll&quot;:&quot;disable&quot;}\" data-widget_type=\"nested-tabs.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"e-n-tabs\" data-widget-number=\"259932453\" aria-label=\"Tabs. Open items with Enter or Space, close with Escape and navigate using the Arrow keys.\">\n\t\t\t<div class=\"e-n-tabs-heading\" role=\"tablist\">\n\t\t\t\t\t<button id=\"e-n-tab-title-2599324531\" class=\"e-n-tab-title\" aria-selected=\"true\" data-tab-index=\"1\" role=\"tab\" tabindex=\"0\" aria-controls=\"e-n-tab-content-2599324531\" style=\"--n-tabs-title-order: 1;\">\n\t\t\t\t\t\t<span class=\"e-n-tab-title-text\">\n\t\t\t\tArbetsfl\u00f6den\t\t\t<\/span>\n\t\t<\/button>\n\t\t\t\t<button id=\"e-n-tab-title-2599324532\" class=\"e-n-tab-title\" aria-selected=\"false\" data-tab-index=\"2\" role=\"tab\" tabindex=\"-1\" aria-controls=\"e-n-tab-content-2599324532\" style=\"--n-tabs-title-order: 2;\">\n\t\t\t\t\t\t<span class=\"e-n-tab-title-text\">\n\t\t\t\tAutomatisering &amp; Visualisering\t\t\t<\/span>\n\t\t<\/button>\n\t\t\t\t<button id=\"e-n-tab-title-2599324533\" class=\"e-n-tab-title\" aria-selected=\"false\" data-tab-index=\"3\" role=\"tab\" tabindex=\"-1\" aria-controls=\"e-n-tab-content-2599324533\" style=\"--n-tabs-title-order: 3;\">\n\t\t\t\t\t\t<span class=\"e-n-tab-title-text\">\n\t\t\t\tAnsvar &amp; Status i Realtid\t\t\t<\/span>\n\t\t<\/button>\n\t\t\t\t<button id=\"e-n-tab-title-2599324534\" class=\"e-n-tab-title\" aria-selected=\"false\" data-tab-index=\"4\" role=\"tab\" tabindex=\"-1\" aria-controls=\"e-n-tab-content-2599324534\" style=\"--n-tabs-title-order: 4;\">\n\t\t\t\t\t\t<span class=\"e-n-tab-title-text\">\n\t\t\t\tDigital Dokumentation &amp; Signering\t\t\t<\/span>\n\t\t<\/button>\n\t\t\t\t<button id=\"e-n-tab-title-2599324535\" class=\"e-n-tab-title\" aria-selected=\"false\" data-tab-index=\"5\" role=\"tab\" tabindex=\"-1\" aria-controls=\"e-n-tab-content-2599324535\" style=\"--n-tabs-title-order: 5;\">\n\t\t\t\t\t\t<span class=\"e-n-tab-title-text\">\n\t\t\t\tEkonomiintegration\t\t\t<\/span>\n\t\t<\/button>\n\t\t\t\t<button id=\"e-n-tab-title-2599324536\" class=\"e-n-tab-title\" aria-selected=\"false\" data-tab-index=\"6\" role=\"tab\" tabindex=\"-1\" aria-controls=\"e-n-tab-content-2599324536\" style=\"--n-tabs-title-order: 6;\">\n\t\t\t\t\t\t<span class=\"e-n-tab-title-text\">\n\t\t\t\tKundportal &amp; Kommunikation\t\t\t<\/span>\n\t\t<\/button>\n\t\t\t\t\t<\/div>\n\t\t\t<div class=\"e-n-tabs-content\">\n\t\t\t\t<div id=\"e-n-tab-content-2599324531\" role=\"tabpanel\" aria-labelledby=\"e-n-tab-title-2599324531\" data-tab-index=\"1\" style=\"--n-tabs-title-order: 1;\" class=\"e-active elementor-element elementor-element-ef4c984 e-con-full e-flex e-con e-child\" data-id=\"ef4c984\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-b2782d5 e-con-full e-flex e-con e-child\" data-id=\"b2782d5\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2bd0ace elementor-widget elementor-widget-text-editor\" data-id=\"2bd0ace\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Se mer om<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-089c5d2 elementor-widget elementor-widget-heading\" data-id=\"089c5d2\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Arbetsfl\u00f6den<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-392c163 elementor-widget__width-initial elementor-widget-mobile__width-inherit elementor-widget elementor-widget-text-editor\" data-id=\"392c163\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Definiera och styr arbetsfl\u00f6det f\u00f6r varje \u00e4rendetyp med v\u00e5r workflow, f\u00f6r exempelvis felanm\u00e4lan, eftermarknad eller underh\u00e5llsplanering.\u2028Med v\u00e5rt flexibla workflow-system kan ni enkelt anpassa och definiera arbetsfl\u00f6den f\u00f6r olika typer av \u00e4renden, s\u00e5som felanm\u00e4lningar, eftermarknads\u00e4renden eller planerat underh\u00e5ll. Varje \u00e4rendetyp f\u00e5r ett skr\u00e4ddarsytt fl\u00f6de som s\u00e4kerst\u00e4ller att r\u00e4tt processer f\u00f6ljs fr\u00e5n b\u00f6rjan till slut. Detta leder till \u00f6kad struktur, b\u00e4ttre \u00f6verblick och en mer effektiv hantering av varje enskilt \u00e4rende, oavsett komplexitet.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a60ec72 e-con-full elementor-hidden-desktop elementor-hidden-laptop elementor-hidden-tablet elementor-hidden-mobile e-flex e-con e-child\" data-id=\"a60ec72\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8a298c2 elementor-widget elementor-widget-image\" data-id=\"8a298c2\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"641\" height=\"559\" src=\"https:\/\/nilex.se\/wp-content\/uploads\/2025\/07\/Arendehantering-2-1.png\" class=\"attachment-large size-large wp-image-3453\" alt=\"\" srcset=\"https:\/\/nilex.se\/wp-content\/uploads\/2025\/07\/Arendehantering-2-1.png 641w, https:\/\/nilex.se\/wp-content\/uploads\/2025\/07\/Arendehantering-2-1-300x262.png 300w\" sizes=\"(max-width: 641px) 100vw, 641px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div id=\"e-n-tab-content-2599324532\" role=\"tabpanel\" aria-labelledby=\"e-n-tab-title-2599324532\" data-tab-index=\"2\" style=\"--n-tabs-title-order: 2;\" class=\" elementor-element elementor-element-ce37e7c e-con-full e-flex e-con e-child\" data-id=\"ce37e7c\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-be5f29f e-con-full e-flex e-con e-child\" data-id=\"be5f29f\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f853031 elementor-widget elementor-widget-text-editor\" data-id=\"f853031\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Se mer om<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8b4b4b9 elementor-widget elementor-widget-heading\" data-id=\"8b4b4b9\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Automatisering &amp; Visualisering<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6475662 elementor-widget__width-initial elementor-widget-mobile__width-inherit elementor-widget elementor-widget-text-editor\" data-id=\"6475662\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Automatisera och visualisera processen \u2013 fr\u00e5n inkommen anm\u00e4lan till \u00e5tg\u00e4rd och uppf\u00f6ljning \u2013 f\u00f6r snabbare och s\u00e4krare hantering.\u2028Genom att automatisera hela processen fr\u00e5n det att en anm\u00e4lan kommer in till dess att \u00e5tg\u00e4rd vidtas och \u00e4rendet f\u00f6ljs upp, minskar risken f\u00f6r misstag och manuella fel. Systemet visualiserar varje steg i processen, vilket g\u00f6r det enkelt att se status och n\u00e4sta \u00e5tg\u00e4rd. Detta inneb\u00e4r att \u00e4renden hanteras snabbare och med h\u00f6gre kvalitet, samtidigt som ni f\u00e5r en tydlig \u00f6verblick \u00f6ver hela arbetsfl\u00f6det.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div id=\"e-n-tab-content-2599324533\" role=\"tabpanel\" aria-labelledby=\"e-n-tab-title-2599324533\" data-tab-index=\"3\" style=\"--n-tabs-title-order: 3;\" class=\" elementor-element elementor-element-df4a9f7 e-con-full e-flex e-con e-child\" data-id=\"df4a9f7\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-5a3c493 e-con-full e-flex e-con e-child\" data-id=\"5a3c493\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-959d122 elementor-widget elementor-widget-text-editor\" data-id=\"959d122\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Se mer om<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cfb0ca0 elementor-widget elementor-widget-heading\" data-id=\"cfb0ca0\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Ansvar &amp; Status i Realtid<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f15fdd5 elementor-widget__width-initial elementor-widget-mobile__width-inherit elementor-widget elementor-widget-text-editor\" data-id=\"f15fdd5\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Tilldela ansvariga, s\u00e4tt deadlines och f\u00f6lj status i realtid, vilket ger tydlighet b\u00e5de f\u00f6r personal och hyresg\u00e4ster.\u2028Med v\u00e5rt system kan ni smidigt tilldela ansvariga personer f\u00f6r varje \u00e4rende och s\u00e4tta tydliga deadlines f\u00f6r n\u00e4r \u00e5tg\u00e4rder ska vara utf\u00f6rda. All information uppdateras i realtid, vilket g\u00f6r det enkelt f\u00f6r b\u00e5de personal och hyresg\u00e4ster att f\u00f6lja status och se vem som ansvarar f\u00f6r n\u00e4sta steg. Detta skapar transparens och tydlighet genom hela processen och bidrar till \u00f6kad trygghet f\u00f6r alla inblandade.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div id=\"e-n-tab-content-2599324534\" role=\"tabpanel\" aria-labelledby=\"e-n-tab-title-2599324534\" data-tab-index=\"4\" style=\"--n-tabs-title-order: 4;\" class=\" elementor-element elementor-element-38b737a e-con-full e-flex e-con e-child\" data-id=\"38b737a\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-c0f8681 e-con-full e-flex e-con e-child\" data-id=\"c0f8681\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7a57d50 elementor-widget elementor-widget-text-editor\" data-id=\"7a57d50\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Se mer om<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c6c032f elementor-widget elementor-widget-heading\" data-id=\"c6c032f\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Digital Dokumentation &amp; Signering<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-83c3ba7 elementor-widget__width-initial elementor-widget-mobile__width-inherit elementor-widget elementor-widget-text-editor\" data-id=\"83c3ba7\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p style=\"text-align: center;\"><span style=\"font-weight: 400;\">Samla all dokumentation digitalt, inklusive bilder och digital signering med hj\u00e4lp av Nilex E-sign av \u00e5tg\u00e4rder, f\u00f6r enkel sp\u00e5rbarhet och uppf\u00f6ljning.\u2028All dokumentation som r\u00f6r ett \u00e4rende, s\u00e5som rapporter, bilder och kvittenser, samlas digitalt p\u00e5 ett och samma st\u00e4lle. Med st\u00f6d f\u00f6r digital signering via Nilex E-sign kan \u00e5tg\u00e4rder enkelt verifieras och godk\u00e4nnas direkt i systemet. Detta ger full sp\u00e5rbarhet och g\u00f6r det enkelt att f\u00f6lja upp historik och vid behov ta fram underlag f\u00f6r exempelvis revision eller kvalitetskontroller.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div id=\"e-n-tab-content-2599324535\" role=\"tabpanel\" aria-labelledby=\"e-n-tab-title-2599324535\" data-tab-index=\"5\" style=\"--n-tabs-title-order: 5;\" class=\" elementor-element elementor-element-396ea3e e-con-full e-flex e-con e-child\" data-id=\"396ea3e\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-ae81efd e-con-full e-flex e-con e-child\" data-id=\"ae81efd\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f288acc elementor-widget elementor-widget-text-editor\" data-id=\"f288acc\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Se mer om<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3e8bf6c elementor-widget elementor-widget-heading\" data-id=\"3e8bf6c\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Ekonomiintegration<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fed7726 elementor-widget__width-initial elementor-widget-mobile__width-inherit elementor-widget elementor-widget-text-editor\" data-id=\"fed7726\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Med Nilex Connectors kan ni koppla Nilex med ert ekonomisystem f\u00f6r automatisk fakturering och effektiv hantering av kostnader kopplade till varje \u00e4rende.\u2028Genom att anv\u00e4nda Nilex Connectors kan ni integrera Nilex med ert befintliga ekonomisystem, vilket m\u00f6jligg\u00f6r automatisk \u00f6verf\u00f6ring av kostnader och fakturaunderlag. Detta minskar administrationen och risken f\u00f6r fel, samtidigt som ni f\u00e5r en tydlig \u00f6verblick \u00f6ver alla kostnader som \u00e4r kopplade till varje enskilt \u00e4rende. P\u00e5 s\u00e5 s\u00e4tt s\u00e4kerst\u00e4lls en smidig och effektiv ekonomihantering fr\u00e5n b\u00f6rjan till slut.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div id=\"e-n-tab-content-2599324536\" role=\"tabpanel\" aria-labelledby=\"e-n-tab-title-2599324536\" data-tab-index=\"6\" style=\"--n-tabs-title-order: 6;\" class=\" elementor-element elementor-element-0bbdaee e-con-full e-flex e-con e-child\" data-id=\"0bbdaee\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-bc8dcd3 e-con-full e-flex e-con e-child\" data-id=\"bc8dcd3\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-720bc98 elementor-widget elementor-widget-text-editor\" data-id=\"720bc98\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Se mer om<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a1a87ad elementor-widget elementor-widget-heading\" data-id=\"a1a87ad\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Kundportal &amp; Kommunikation<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f442564 elementor-widget__width-initial elementor-widget-mobile__width-inherit elementor-widget elementor-widget-text-editor\" data-id=\"f442564\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Via ett formul\u00e4r p\u00e5 er hemsida eller i v\u00e5r kundportal kan den boende och hyresg\u00e4ster f\u00f6lja och komplettera sina \u00e4renden digitalt, vilket \u00f6kar transparensen och f\u00f6rb\u00e4ttrar kommunikationen.\u2028Genom att erbjuda ett enkelt och anv\u00e4ndarv\u00e4nligt formul\u00e4r p\u00e5 er hemsida eller i v\u00e5r kundportal kan boende och hyresg\u00e4ster sj\u00e4lva registrera, f\u00f6lja och komplettera sina \u00e4renden digitalt. All kommunikation samlas p\u00e5 ett st\u00e4lle, vilket g\u00f6r det l\u00e4ttare att h\u00e5lla alla informerade och uppdaterade. Detta \u00f6kar transparensen och bidrar till en b\u00e4ttre dialog mellan fastighets\u00e4gare och hyresg\u00e4ster, samtidigt som det sparar tid f\u00f6r b\u00e5de personal och boende.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b47ec7c e-con-full e-flex elementor-invisible e-con e-parent\" data-id=\"b47ec7c\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;fadeIn&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0de0a07 elementor-widget__width-initial headingGreen elementor-widget elementor-widget-heading\" data-id=\"0de0a07\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">FAQ - \u00e4rendehantering IT<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-aa5b282 elementor-widget__width-initial elementor-widget-laptop__width-initial elementor-widget elementor-widget-n-accordion\" data-id=\"aa5b282\" data-element_type=\"widget\" data-settings=\"{&quot;default_state&quot;:&quot;all_collapsed&quot;,&quot;max_items_expended&quot;:&quot;one&quot;,&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:400,&quot;sizes&quot;:[]}}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Accordion. Open links with Enter or Space, close with Escape, and navigate with Arrow Keys\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1780\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1780\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Vad \u00e4r ett \u00e4rendehanteringssystem f\u00f6r IT? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"19\" height=\"20\" viewBox=\"0 0 19 20\" fill=\"none\"><path d=\"M15.1284 10.7729H4.29004V9.22461H15.1284V10.7729Z\" fill=\"#40A34F\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"22\" height=\"20\" viewBox=\"0 0 22 20\" fill=\"none\"><path opacity=\"0.7\" d=\"M22.0001 10.827H12.633V19.292H10.2938V10.827H0.926758V9.17306H10.2938V0.708008H12.633V9.17306H22.0001V10.827Z\" fill=\"#384A45\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1780\" class=\"elementor-element elementor-element-7c5fc9b e-con-full e-flex e-con e-child\" data-id=\"7c5fc9b\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-096711b elementor-widget elementor-widget-text-editor\" data-id=\"096711b\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Ett \u00e4rendehanteringssystem f\u00f6r IT \u00e4r en programvara eller molntj\u00e4nst som anv\u00e4nds f\u00f6r att ta emot, organisera och hantera inkommande \u00e4renden, s\u00e5som incidenter, problem, service Requests och f\u00f6r\u00e4ndringar inom en IT-organisation. Systemet eller ITSM verktyget hj\u00e4lper till att h\u00e5lla koll p\u00e5 \u00e4renden fr\u00e5n skapande till l\u00f6sning, och s\u00e4kerst\u00e4ller att alla f\u00f6rfr\u00e5gningar hanteras systematiskt och effektivt. Det \u00e4r viktigt att varje \u00e4rende genomg\u00e5r en specifik fas innan \u00e4rendet g\u00e5r vidare i arbetsfl\u00f6det.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1781\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"2\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1781\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Hur fungerar ett IT-\u00e4rendehanteringssystem? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"19\" height=\"20\" viewBox=\"0 0 19 20\" fill=\"none\"><path d=\"M15.1284 10.7729H4.29004V9.22461H15.1284V10.7729Z\" fill=\"#40A34F\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"22\" height=\"20\" viewBox=\"0 0 22 20\" fill=\"none\"><path opacity=\"0.7\" d=\"M22.0001 10.827H12.633V19.292H10.2938V10.827H0.926758V9.17306H10.2938V0.708008H12.633V9.17306H22.0001V10.827Z\" fill=\"#384A45\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1781\" class=\"elementor-element elementor-element-5728ec4 e-con-full e-flex e-con e-child\" data-id=\"5728ec4\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1689689 elementor-widget elementor-widget-text-editor\" data-id=\"1689689\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Den vanligaste v\u00e4gen in f\u00f6r servicedesken \u00e4r att handl\u00e4ggare\u00a0 tar emot \u00e4renden via flera kanaler (e-post, chatbot, telefon, webbportal, chatt m.m.), registrerar dem, klassificerar och prioriterar dem, och tilldelar dem till r\u00e4tt personer eller team. Med hj\u00e4lp av ITIL har man utformat en plan f\u00f6r hur varje \u00e4rende skall hanteras i respektive fas och \u00e4ven mappas mot SLA. Under \u00e4rendets livscykel kan status uppdateras, \u00e4rendet eskaleras antigen utifr\u00e5n kompetensniv\u00e5 eller gruppniv\u00e5 beroende hur reglerna f\u00f6r eskalering \u00e4r uppsatt. <\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1782\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"3\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1782\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Vilka \u00e4r de viktigaste funktionerna i ett IT-\u00e4rendehanteringssystem? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"19\" height=\"20\" viewBox=\"0 0 19 20\" fill=\"none\"><path d=\"M15.1284 10.7729H4.29004V9.22461H15.1284V10.7729Z\" fill=\"#40A34F\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"22\" height=\"20\" viewBox=\"0 0 22 20\" fill=\"none\"><path opacity=\"0.7\" d=\"M22.0001 10.827H12.633V19.292H10.2938V10.827H0.926758V9.17306H10.2938V0.708008H12.633V9.17306H22.0001V10.827Z\" fill=\"#384A45\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1782\" class=\"elementor-element elementor-element-9656fda e-con-full e-flex e-con e-child\" data-id=\"9656fda\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-988a743 elementor-widget elementor-widget-text-editor\" data-id=\"988a743\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li><span style=\"font-weight: 400;\">Skapa och registrera nya \u00e4renden<\/span><\/li><li>St\u00f6d f\u00f6r ITIL-4<\/li><li>Agil \u00e4rendehantering f\u00f6r att snabbare l\u00f6sa \u00e4renden\u00a0<\/li><\/ul><ul><li><span style=\"font-weight: 400;\">Klassificering, prioritering och tilldelning<\/span><\/li><li><span style=\"font-weight: 400;\">Automatiserad \u00e4rendedirigering och eskalering<\/span><\/li><li><span style=\"font-weight: 400;\">Omnikanal-support flera kontaktv\u00e4gar in s\u00e4rskilt viktigt f\u00f6r en modern servicedesk<\/span><\/li><li><span style=\"font-weight: 400;\">Rapporterings- och analysverktyg<\/span><\/li><li><span style=\"font-weight: 400;\">Integration med andra IT-verktyg och system<\/span><\/li><li><span style=\"font-weight: 400;\">Modul f\u00f6r kundunders\u00f6kningar <\/span><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1783\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"4\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1783\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Vilka f\u00f6rdelar ger ett \u00e4rendehanteringssystem f\u00f6r IT-support? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"19\" height=\"20\" viewBox=\"0 0 19 20\" fill=\"none\"><path d=\"M15.1284 10.7729H4.29004V9.22461H15.1284V10.7729Z\" fill=\"#40A34F\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"22\" height=\"20\" viewBox=\"0 0 22 20\" fill=\"none\"><path opacity=\"0.7\" d=\"M22.0001 10.827H12.633V19.292H10.2938V10.827H0.926758V9.17306H10.2938V0.708008H12.633V9.17306H22.0001V10.827Z\" fill=\"#384A45\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1783\" class=\"elementor-element elementor-element-b784cd7 e-con-full e-flex e-con e-child\" data-id=\"b784cd7\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e950af8 elementor-widget elementor-widget-text-editor\" data-id=\"e950af8\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li><span style=\"font-weight: 400;\"> \u00a0 \u00d6kad effektivitet och produktivitet i IT-supporten<\/span><\/li><li><span style=\"font-weight: 400;\"> \u00a0 B\u00e4ttre kommunikation mellan anv\u00e4ndare och IT-team<\/span><\/li><li><span style=\"font-weight: 400;\"> \u00a0 F\u00f6rb\u00e4ttrad kund- och anv\u00e4ndarupplevelse<\/span><\/li><li><span style=\"font-weight: 400;\"> \u00a0 M\u00f6jlighet att analysera och f\u00f6rb\u00e4ttra IT-processer<\/span><\/li><li><span style=\"font-weight: 400;\"> \u00a0 Centraliserad och sp\u00e5rbar hantering av alla \u00e4renden<\/span><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1784\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"5\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1784\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Hur implementerar man ett \u00e4rendehanteringssystem i en IT-organisation? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"19\" height=\"20\" viewBox=\"0 0 19 20\" fill=\"none\"><path d=\"M15.1284 10.7729H4.29004V9.22461H15.1284V10.7729Z\" fill=\"#40A34F\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"22\" height=\"20\" viewBox=\"0 0 22 20\" fill=\"none\"><path opacity=\"0.7\" d=\"M22.0001 10.827H12.633V19.292H10.2938V10.827H0.926758V9.17306H10.2938V0.708008H12.633V9.17306H22.0001V10.827Z\" fill=\"#384A45\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1784\" class=\"elementor-element elementor-element-de2f310 e-con-full e-flex e-con e-child\" data-id=\"de2f310\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e05b1fa elementor-widget elementor-widget-text-editor\" data-id=\"e05b1fa\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li><span style=\"font-weight: 400;\"> \u00a0 Kartl\u00e4gg behoven och s\u00e4tt upp tydliga m\u00e5l<\/span><\/li><li><span style=\"font-weight: 400;\"> \u00a0 Definiera serviceniv\u00e5avtal (SLA)<\/span><\/li><li><span style=\"font-weight: 400;\"> \u00a0 V\u00e4lj r\u00e4tt system och integrera det med befintliga verktyg<\/span><\/li><li><span style=\"font-weight: 400;\"> \u00a0 Skapa arbetsfl\u00f6den f\u00f6r \u00e4rendehantering och dirigering<\/span><\/li><li><span style=\"font-weight: 400;\"> \u00a0 Testa systemet noggrant innan fullskalig lansering<\/span><\/li><li><span style=\"font-weight: 400;\"> \u00a0 Arbeta strukturerat med f\u00f6r\u00e4ndringsledning och utbildning av anv\u00e4ndare<\/span><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1785\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"6\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1785\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Hur kan Nilex \u00e4rendehanteringssystem integreras med andra IT-verktyg? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"19\" height=\"20\" viewBox=\"0 0 19 20\" fill=\"none\"><path d=\"M15.1284 10.7729H4.29004V9.22461H15.1284V10.7729Z\" fill=\"#40A34F\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"22\" height=\"20\" viewBox=\"0 0 22 20\" fill=\"none\"><path opacity=\"0.7\" d=\"M22.0001 10.827H12.633V19.292H10.2938V10.827H0.926758V9.17306H10.2938V0.708008H12.633V9.17306H22.0001V10.827Z\" fill=\"#384A45\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1785\" class=\"elementor-element elementor-element-ea4402e e-con-full e-flex e-con e-child\" data-id=\"ea4402e\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-49f8ae4 elementor-widget elementor-widget-text-editor\" data-id=\"49f8ae4\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Nilex har st\u00f6d f\u00f6r detta med API:er och i NSP12 kan man anv\u00e4nda v\u00e5r integrationsplattform Nilex Connectors f\u00f6r att koppla ihop med exempelvis e-post, chatt, orderhantering, och andra aff\u00e4rssystem. Detta m\u00f6jligg\u00f6r automatiserade arbetsfl\u00f6den och en mer komplett \u00f6verblick \u00f6ver IT-milj\u00f6n.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1786\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"7\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1786\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> \u00c4r det m\u00f6jligt att testa eller f\u00e5 en demo av systemet? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"19\" height=\"20\" viewBox=\"0 0 19 20\" fill=\"none\"><path d=\"M15.1284 10.7729H4.29004V9.22461H15.1284V10.7729Z\" fill=\"#40A34F\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"22\" height=\"20\" viewBox=\"0 0 22 20\" fill=\"none\"><path opacity=\"0.7\" d=\"M22.0001 10.827H12.633V19.292H10.2938V10.827H0.926758V9.17306H10.2938V0.708008H12.633V9.17306H22.0001V10.827Z\" fill=\"#384A45\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1786\" class=\"elementor-element elementor-element-d3674c8 e-con-full e-flex e-con e-child\" data-id=\"d3674c8\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7e5553a elementor-widget elementor-widget-text-editor\" data-id=\"7e5553a\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Ja, man kan testa Nilex gratis under 30 dagar f\u00f6r att utv\u00e4rdera v\u00e5ra funktioner och l\u00f6sningar i lugn och ro.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e6a3b79 e-con-full e-flex elementor-invisible e-con e-parent\" data-id=\"e6a3b79\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;fadeIn&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-67ef5f5 e-con-full e-flex e-con e-child\" data-id=\"67ef5f5\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-748773e elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"748773e\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Boka en kostnadsfri demo<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-daec639 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"daec639\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Tack f\u00f6r ditt intresse f\u00f6r Nilex! Fyll i dina kontaktuppgifter s\u00e5 kontaktar vi dig f\u00f6r en kostnadsfri demo.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d7e108f elementor-align-center elementor-mobile-align-left elementor-tablet-align-center elementor-widget-tablet__width-initial elementor-widget elementor-widget-button\" data-id=\"d7e108f\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"\/book-demo\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"32\" height=\"32\" viewBox=\"0 0 32 32\" fill=\"none\"><rect x=\"32.001\" y=\"-6.10352e-05\" width=\"32\" height=\"32\" rx=\"16\" transform=\"rotate(90 32.001 -6.10352e-05)\" fill=\"#0B2A47\"><\/rect><path d=\"M23.7803 16.0001L23.3332 15.5322L17.8011 10.0001L16.8646 10.9367L21.2785 15.3493L8.22154 15.3493V16.651L21.2791 16.651L16.8652 21.0642L17.8011 22.0001L23.3332 16.4681L23.7803 16.0001Z\" fill=\"white\"><\/path><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Boka demo<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-abe3197 e-con-full e-flex e-con e-child\" data-id=\"abe3197\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-cb4ba1d e-con-full e-flex e-con e-child\" data-id=\"cb4ba1d\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-00a64ec e-con-full e-flex e-con e-child\" data-id=\"00a64ec\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e1bb265 elementor-widget elementor-widget-heading\" data-id=\"e1bb265\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\"><b>Effektivt \u00e4rendehanteringssystem f\u00f6r IT fr\u00e5n start till m\u00e5l\n<\/b><\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-80129ec elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"80129ec\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">N\u00e4r ett \u00e4rende skapas \u2013 oavsett om det kommer in via e-post, formul\u00e4r eller direkt i systemet \u2013 tilldelas det automatiskt r\u00e4tt kategori och prioritet. Det inneb\u00e4r att tekniker snabbt kan agera p\u00e5 r\u00e4tt saker i r\u00e4tt ordning. Genom att samla all kommunikation i systemet blir dialogen med anv\u00e4ndaren tydlig, och alla inblandade ser samma information.<\/span><\/p><p><span style=\"font-weight: 400;\">Det sparar tid och minskar risken f\u00f6r missf\u00f6rst\u00e5nd. Systemet skickar p\u00e5minnelser n\u00e4r n\u00e5got beh\u00f6ver f\u00f6ljas upp, och kan automatiskt eskalera \u00e4renden som riskerar att \u00f6verskrida SLA-tider. P\u00e5 s\u00e5 s\u00e4tt skapas ett j\u00e4mnt fl\u00f6de i arbetet, \u00e4ven under perioder med h\u00f6g belastning.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-df4e297 elementor-widget elementor-widget-heading\" data-id=\"df4e297\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\"><b>F\u00e5 \u00f6verblick, kontroll och insikt p\u00e5 era IT insatser <\/b><\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-eda5336 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"eda5336\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">N\u00e4r alla \u00e4renden hanteras i ett och samma system f\u00e5r ni inte bara ordning \u2013 ni f\u00e5r \u00e4ven v\u00e4rdefulla insikter. Genom inbyggda rapporter och statistik blir det enkelt att se hur l\u00e5ng tid olika typer av \u00e4renden tar, var flaskhalsar uppst\u00e5r och hur arbetsbelastningen ser ut i teamet.<\/span><\/p><p>\u00a0<\/p><p><span style=\"font-weight: 400;\">Med dessa data kan ni fatta v\u00e4lgrundade beslut om resurser, processer och f\u00f6rb\u00e4ttringar. Det blir ocks\u00e5 enklare att visa verksamheten konkret v\u00e4rde \u2013 hur m\u00e5nga \u00e4renden som l\u00f6sts, hur snabbt svar ges och vilka problem som \u00e5terkommer oftast.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2a14866 elementor-widget elementor-widget-heading\" data-id=\"2a14866\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><b>F\u00f6rdelar med ett \u00e4rendehanteringssystem f\u00f6r IT<\/b><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-74fff61 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"74fff61\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Ett bra \u00e4rendehanteringssystem f\u00f6r IT handlar inte bara om teknik, utan om att skapa struktur och trygghet i vardagen. Med Nilex l\u00f6sning f\u00e5r ni:<\/span><\/p><p>\u00a0<\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">En central plats f\u00f6r alla IT-\u00e4renden, med sp\u00e5rbarhet och tydlig prioritering.<\/span><\/li><\/ul><p>\u00a0<\/p><p><span style=\"font-weight: 400;\">Bakom enkelheten finns en kraftfull plattform som \u00e4r s\u00e4ker, skalbar och framtidss\u00e4ker. Systemet v\u00e4xer i takt med organisationen och kan enkelt byggas ut n\u00e4r nya behov uppst\u00e5r \u2013 oavsett om det g\u00e4ller fler avdelningar, nya typer av \u00e4renden eller \u00f6kad volym.<\/span><\/p><p>\u00a0<\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Skapa b\u00e4ttre service med tydliga processer<\/span><\/li><\/ul><p>\u00a0<\/p><p><span style=\"font-weight: 400;\">Genom att digitalisera er \u00e4rendehantering f\u00e5r ni inte bara ordning och reda \u2013 ni h\u00f6jer ocks\u00e5 kvaliteten p\u00e5 IT-servicen. N\u00e4r anv\u00e4ndarna f\u00e5r snabbare \u00e5terkoppling, tydlig information och effektivare hantering \u00f6kar f\u00f6rtroendet f\u00f6r IT-avdelningen.<\/span><\/p><p>\u00a0<\/p><p><span style=\"font-weight: 400;\">Med Nilex \u00e4rendehanteringssystem IT kan ni l\u00e4gga mindre tid p\u00e5 administration och mer p\u00e5 f\u00f6rb\u00e4ttringar som driver verksamheten fram\u00e5t. Det \u00e4r l\u00f6sningen f\u00f6r IT-team som vill arbeta smartare, inte h\u00e5rdare.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>\u00c4rendehanteringssystem IT \u00c4rendehanteringssystem IT Grunden i v\u00e5rt \u00e4rendehanteringssystem \u00e4r att inkommande IT-f\u00f6rfr\u00e5gningar fr\u00e5n olika kanaler konverteras till \u00e4renden som leder till att byggs en brygga mellan IT-avdelningen och anv\u00e4ndaran som beh\u00f6ver hj\u00e4lp med sina f\u00f6rfr\u00e5gningar. I v\u00e5r inf\u00f6rande \u00e4r anv\u00e4ndarst\u00f6d en av de vanligaste \u00e4rendetypen som vi hj\u00e4lper v\u00e5ra kunder med att bygga smarta processer [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-10081","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>\u00c4rendehanteringssystem IT | Nilex<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/nilex.se\/de\/arendehanteringssystem-it\/\" \/>\n<meta property=\"og:locale\" content=\"de_DE\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"\u00c4rendehanteringssystem IT | Nilex\" \/>\n<meta property=\"og:description\" content=\"\u00c4rendehanteringssystem IT \u00c4rendehanteringssystem IT Grunden i v\u00e5rt \u00e4rendehanteringssystem \u00e4r att inkommande IT-f\u00f6rfr\u00e5gningar fr\u00e5n olika kanaler konverteras till \u00e4renden som leder till att byggs en brygga mellan IT-avdelningen och anv\u00e4ndaran som beh\u00f6ver hj\u00e4lp med sina f\u00f6rfr\u00e5gningar. I v\u00e5r inf\u00f6rande \u00e4r anv\u00e4ndarst\u00f6d en av de vanligaste \u00e4rendetypen som vi hj\u00e4lper v\u00e5ra kunder med att bygga smarta processer [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/nilex.se\/de\/arendehanteringssystem-it\/\" \/>\n<meta property=\"og:site_name\" content=\"Nilex\" \/>\n<meta property=\"og:image\" content=\"https:\/\/nilex.se\/wp-content\/uploads\/2025\/07\/Frame-427319465-1-1.png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"18\u00a0Minuten\" \/>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"\u00c4rendehanteringssystem IT | Nilex","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/nilex.se\/de\/arendehanteringssystem-it\/","og_locale":"de_DE","og_type":"article","og_title":"\u00c4rendehanteringssystem IT | Nilex","og_description":"\u00c4rendehanteringssystem IT \u00c4rendehanteringssystem IT Grunden i v\u00e5rt \u00e4rendehanteringssystem \u00e4r att inkommande IT-f\u00f6rfr\u00e5gningar fr\u00e5n olika kanaler konverteras till \u00e4renden som leder till att byggs en brygga mellan IT-avdelningen och anv\u00e4ndaran som beh\u00f6ver hj\u00e4lp med sina f\u00f6rfr\u00e5gningar. 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